SUMMARY:

Brown University Health (BH) employees are expected to embrace and successfully role model our Shared Values of Compassion, Accountability, Respect, and Excellence; as these values guide our everyday actions with patients, customers, and one another.

Under the supervision of BH Finance and Supply Chain Leadership - Supplier Accounts Specialist  is responsible for the accurate and timely processing of supplier invoices and payment requests in support of clinical and non-clinical operations, continually driving to improved quality and greater efficiency. Performance must provide a high-level of customer service and operational support to the caregivers and departments Supply Chain supports across BH facilities.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Works closely across supply chain functions and with BH stakeholders to maintain effective supplier relationships and support uninterrupted patient care:

• Reviews and processes supplier invoices and other internal and external payment requests with a high level of accuracy.

• Ensures invoices are matched with purchase orders and supporting documentation.

• Resolves issues, exceptions, and discrepancies promptly.

• Effectively communicates with suppliers to verify billing accuracy and respond to payment inquiries.

• Collaborates with requestors to verify the receipt and usage of orders, as necessary.

• Monitors statements and outstanding balances for aging payment requests.

• Fervently maintains applicable records and files per standard processes and policy.

• Supports internal and external audits, if requested.

• Performs other duties and responsibilities as required including duties of peers to assist with workload.

• Refers specific complex problems to leadership when clarification or guidance is required.

SKILLS/KNOWLEDGE

• Microsoft Office products, especially Excel

• Communication skills (verbal, written, visual)

• Adaptability and problem-solving skills in a fast-paced environment

• People skills to effectively represent BH and Supply Chain in interactions with all levels of personnel within and outside the organization.

EXPERIENCE:

• Associate Degree or equivalent combination of education, training, and experience

• Familiarity with healthcare procurement systems and supplier requirements is preferred

• Experience with ERP systems (e.g., Oracle, Workday, PeopleSoft, or Epic) is an advantage.

SUPERVISORY RESPONSIBILITY:

None