About Our Team

The Personal Lines Sales & Distribution Direct Sales team supports customer acquisition and retention by developing sales strategies, optimizing processes, leveraging technology, and identifying opportunities to improve business performance. In partnership with the Nationwide Sales Solutions (NSS) organization, we help deliver initiatives that enable sales teams to achieve results and provide exceptional customer experiences.

Success on our team requires analytical thinking, creativity, collaboration, and a willingness to learn. Interns gain exposure to sales operations, business strategy, process improvement, performance management, and emerging technologies while contributing to projects that directly impact the business.

Job Summary

A day in the life of a Personal Lines Sales & Distribution Direct Sales Intern might include:

• Learning the fundamentals of Nationwide's Direct Sales and Retention operations and how sales teams drive business results.
• Supporting strategic initiatives and special projects in partnership with the Nationwide Sales Solutions (NSS) team.
• Analyzing sales and retention data to identify trends, opportunities, and actionable business insights.
• Developing reports, presentations, and dashboards that help inform business decisions and measure program effectiveness.
• Utilizing emerging technologies, including AI, automation tools, and Salesforce, to support business initiatives.
• Assisting with sales campaigns, process improvements, and operational initiatives designed to improve customer acquisition and retention.
• Participating in Lean Six Sigma activities, Lean huddles, and continuous improvement efforts.
• Evaluating pilot programs and test-and-learn initiatives to understand business impact and recommend next steps.
• Building relationships with sales and retention professionals to better understand business needs and organizational priorities.
• Collaborating with Sales, Property & Casualty partners, and fellow interns on strategic projects and assignments.
• Completing a capstone project focused on identifying a business opportunity, developing a recommendation, and presenting findings to Personal Lines Sales leadership.

What's In It for You

• Exposure to sales strategy, sales operations, and customer retention within a Fortune 100 organization.
• Hands-on experience with business reporting, analytics, process improvement, and strategic planning.
• Opportunities to work with emerging technologies, including AI and automation tools.
• Experience developing executive-level presentations and business recommendations.
• Professional development, networking, and mentorship opportunities.
• Visibility into how business decisions are made and implemented across the Direct Sales organization.

About You

A successful Personal Lines Sales & Distribution Direct Sales Intern at Nationwide has:

Education

• Pursuing a bachelor's degree in Business, Marketing, Economics, Finance, Risk Management & Insurance, Communications, Data Analytics, Liberal Arts, or a related field.
• Completion of sophomore or junior year preferred.
• Involvement in student organizations, leadership activities, business fraternities, internships, or other relevant experiences preferred.

Skills/Competencies

• Strong written, verbal, and presentation communication skills.
• Strong analytical and problem-solving abilities.
• Ability to interpret information and develop meaningful business recommendations.
• Interest in sales, customer acquisition, retention, business strategy, or operations.
• Strong relationship-building and collaboration skills.
• Proficiency with Microsoft Office applications, including Excel and PowerPoint.
• Interest in emerging technologies, innovation, and continuous improvement.
• Self-starter with a growth mindset, intellectual curiosity, and willingness to learn.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated leadership through work experience, student organizations, campus involvement, or community activities.

Preferred Qualifications

• Experience creating reports, presentations, or dashboards using business data.
• Familiarity with Power BI, Salesforce, Power Automate, or similar business tools.
• Interest in sales operations, strategy, customer experience, or process improvement.

Nationwide does not participate in the STEM OPT Extension program. At its sole discretion, Nationwide determines whether to offer sponsorship for qualifying positions based on business need and budget. However, sponsorship is not usually available for entry-level roles.