Agency

Department

What We Want

The Academic Success Center is seeking a student-focused Scholastic Performance Specialist II (Success Coach) who will be responsible for providing professional and specialized skills for planning, developing, implementing, and managing student scholastic performance programs and activities. The Success Coach provides scholastic direction, offers services to students in individual and group formats, and directs students to resources that will assist students in becoming academically successful. In this role, you will monitor student progress, maintain records, analyze data, and prepare reports. If this description sounds interesting to you, we invite you to apply to be considered for this opportunity.

What You Need to Know

Salary: $45,000- $50,000/Annually based on qualifications.

Cover Letter & Resume: A cover letter and resume are strongly recommended.

Other Requirements and Factors: Occasional evening/weekend work will be required. General office conditions with the majority of time spent in contact with students. Attends meetings and conferences concerning students and with student groups at times beyond usual working hours.

Who We Are

Academic Success Center provides comprehensive resources that help all Aggies achieve their academic goals and realize their academic potential. Every Aggie deserves a chance at an Aggie diploma, and the Academic Success Center exists to support them in that endeavor. To this end, we affirm a commitment to creating an environment that supports all Aggies regardless of their background or experiences.

Qualifications

Required Education and Experience

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Two years of related experience in advising, recruiting, counseling, teaching, coaching, Student Affairs or other related area.
• One year of experience in advising, recruiting, counseling, teaching, coaching, Student Affairs, or other related area.

Preferred Qualifications

• Master's degree in applicable field or equivalent combination of education and experience. Four years of experience in advising, recruiting, counseling, teaching, coaching, Student Affairs or other related area.

Knowledge, Skills, and Abilities

• Technical experience in word processing, spreadsheets, PowerPoint. Ability to multi-task and work cooperatively with others.
• Advanced technical experience in word processing, spreadsheets, PowerPoint.   
• Ability to multi-task and work cooperatively with others.     
• Ability to facilitate competent public speaking.   
• Knowledge of student development in higher education.    
• Ability to lead students in developing education and personal goals.  
• Knowledge of Texas A&M University’s history, mission, vision, values, and culture.
• Knowledge of the history and role of success coaching in higher education and at Texas A&M University.  
• Knowledge of Texas A&M University policies, procedures, rules, and regulations relevant to success coaching.   
• Knowledge of or experience with FERPA. 
• Knowledge of the characteristics, needs, and experiences of emerging student populations.    
• Knowledge of how welcoming environments are created and maintained in success coaching interactions for emerging student populations.     
• Knowledge of resources and effective, appropriate responses to address the well-being of students.
• Ability to use Information technology applicable to relevant success coaching roles.      
• Knowledge of training methods and techniques for planning, designing, developing and delivering success coaching content that is engaging, effective, relevant, and applicable to achieve desired learning outcomes.

Essential Duties/Tasks

Coaching

• Maintains an individual case load of students.
• Meets, refers, and follows up with students regarding general scholastic questions, concerns and needs.
• Fosters retention of identified groups of students through coaching, mentoring, monitoring of student grades, and other support activities.
• Provides scholastic direction and advice to students, both individually and in groups.

Records

• Maintains records, administers, and interprets assessment inventories, making referrals as required, and manages organizational and administrative aspects of individual student cases. Develops and supervises systems for maintaining records of student contacts.
• Oversees the development of academic coaching projects and their implementation to achieve specific objectives or outcomes.
• Maintains student information in appropriate record systems and maintains records of student contacts and achievements.
• Interprets data and prepares reports as requested.

Collaboration

• Responds to inquiries from students and refers to appropriate University and college policies and procedures stakeholders.
• Interacts with college offices regarding academic progress of students related to student probationary terms and/or general academic progress.

Training

• Completes professional academic coach internal training.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.  

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays  

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month 

• Automatic enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time 

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more  

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee 

• Living Well, a program at Texas A&M that has been built by employees, for employees
  

Our Commitment  

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.  

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.