How you’ll make an impact 

As a Relationship Management student employee, you’ll support Relationship Management Associates (RMAs) and Relationship Managers through customer onboarding, administrative activities, customer support and portfolio support tasks. Your work will help maintain service levels, support operational efficiency, and allow RMAs and Relationship Managers to focus on proactive customer engagement, renewals, customer profile maintenance, digital adoption initiatives and business development opportunities.  

You’ll be part of FCC’s Financing team, working closely with RMAs, Relationship Managers and customers to deliver a positive customer experience while supporting business continuity during peak workloads. This role also provides valuable exposure to careers in Financing and Relationship Management.  

If you’re organized, customer-focused, enjoy working in a fast-paced environment and are eager to gain hands-on experience in financing, administration, agriculture or customer service, this could be the role for you. 

What you'll do 

• Support customer onboarding and lending intake activities, including collecting and reviewing required documentation  

• Assist RMAs and Relationship Managers with administrative tasks, customer communications and follow-up activities  

• Maintain accurate document retention, document uploading and records management processes  

• Provide customer support and help ensure customers receive timely and professional service  

• Support portfolio management activities, customer profile maintenance and digital adoption initiatives  

• Assist with prospecting, marketing initiatives, community engagement activities and other operational support tasks that enhance team capacity and customer experience 

What you’ll bring to the team 

Required qualifications: 

• Currently enrolled in a degree, diploma or certificate program in administration, business, commerce, agriculture, agricultural finance, economics, management or a related field  

• Strong interpersonal, communication and relationship-building skills  

• Strong organizational skills and attention to detail  

• Ability to manage multiple priorities and work effectively in a collaborative team environment  

• Customer service mindset and eagerness to learn  

Preferred qualifications: 

• Interest in agricultural finance, business financing or relationship management  

• Experience in customer service, administration, sales or business support roles  

• Knowledge of lending, documentation, records management or portfolio support processes  

• Bilingualism (English and French) is an asset  

Not sure you meet every requirement? We encourage you to apply anyway.