À propos de ce poste Strategy & Consulting - Global Network - H&PS - Health Change Management Consultant chez Accenture
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Job Title: Health Change Management Consultant.
Practice: Health & Public Service, Industry Consulting, Global Network
Areas of Work: Healthcare Payer/Provider
Level: Analyst / Consultant (Level 11/9)
Location: Bangalore / Chennai
Job Summary:
As part of Accenture’s Strategy & Consulting Global Network, the Health Change Management Consultant will lead adoption initiatives for healthcare and public service clients undergoing digital and AI-enabled transformations.
Key responsibilities include: assessing change readiness, creating stakeholder engagement strategies, managing communication/training programs, and enabling successful adoption of AI/ML, GenAI, and cloud solutions across healthcare ecosystems.
Roles & Responsibilities:
- Develop change management strategies for digital and operational transformation programs.
- Conduct readiness assessments to evaluate organizational preparedness and capability gaps.
- Design change impact assessments for people, processes, policies, and technologies.
- Define governance frameworks and escalation mechanisms for adoption risks.
- Create communication plans tailored to diverse stakeholder groups (e.g., clinicians, public health officials).
- Develop engagement maps for stakeholder alignment and advocacy.
- Design and deliver blended learning training programs and scalable "train-the-trainer" frameworks.
- Monitor adoption barriers and define metrics to track program impact.
- Apply change management to healthcare modernization initiatives, including AI adoption readiness and operational transitions.
Additional Information:
- Work on AI-powered healthcare transformation programs.
- Collaborate globally to drive behavioral changes.
- Access certification pathways in AI and Cloud.
- Travel flexibility for client workshops and implementations.
Must-Have Experience:
- Minimum 3-8 years in health consulting domain.
- Mandatory: Bachelor’s degree completed; MBA is highly desirable
- Mandatory: Advanced level of English
- Availability to travel may be required.
- Change Readiness Assessment
- Communication Planning
- Impact Assessment
- Training Development
Must-Have Skills:
- Change Readiness Assessment – Identify capability gaps and recommend appropriate resource planning.
- Communication Planning – Drive communication initiatives for diverse stakeholder groups.
- Impact Assessment – Evaluate the effects of change on people, processes, technology, and policy.
- Training Development – Design and deliver training programs using blended learning approaches (e.g., "train-the-trainer" model).
Good-to-Have Skills:
- Project Planning, Risk Management, Process Mapping, Stakeholder Analysis, KPI Tracking, Issue Management.
What’s in it for you?
An opportunity to work on transformative projects with key G2000 clients
Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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