Project Role : Strategic Program Lead
Project Role Description : Identify strategic focus areas, develop the plan to deliver strategic projects and programs, and drive and manage the work to achieve business outcomes.
Must have skills : ServiceNow Configuration Management Database (CMDB)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Strategic Program Lead, a typical day involves identifying key strategic focus areas that align with organizational goals. You will develop comprehensive plans to deliver strategic projects and programs, ensuring that all activities are coordinated effectively. Your role includes driving and managing the execution of these initiatives to achieve desired business outcomes, while continuously monitoring progress and adapting plans as necessary to meet evolving priorities. Collaboration with various stakeholders and maintaining a clear vision for program success are integral parts of your daily responsibilities.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of strategic initiatives to support organizational objectives.
- Facilitate communication and alignment between cross-functional teams to ensure seamless project delivery.
- Mentor and support junior team members to foster professional growth and enhance team capabilities.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Configuration Management Database (CMDB).
- Strong knowledge of configuration management principles and best practices within ServiceNow environments.
- Experience in managing and maintaining accurate configuration data to support IT service management processes.
- Ability to analyze complex system relationships and dependencies to improve configuration accuracy and integrity.
- Skilled in troubleshooting and resolving issues related to configuration management and database integrity.
- Excellent communication skills to effectively collaborate with technical teams and business stakeholders.

Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow Configuration Management Database (CMDB).
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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