Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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OPERATIONS MANAGER

OVERVIEW

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men’s and women’s ready to wear, and a full line of fragrance products. Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong. www.michaelkors.com

RESPONSIBILITIES

MAIN JOB OBJECTIVE

Assist Gerneal Manager in management and daily operation of the store, including operations and administration, sales, customer service, communication, marketing and merchandising. Ability to assume the responsibilities of the Operations Associate Manager in his/her absence.  The Operations Manager is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams and developing associates to the next level.

INVENTORY/ LOSS PREVENTION

• Collaborate with Store Manager in areas of risk management, physical security, and store cash controls
• Support and assist in staff training in all areas of appropriate register usage and maintenance
• Understand and properly execute all management register functions
• Comprehend and implement cash control procedures including: bank deposits, safe funds, petty cash
• Determine the type of negative on hand balance to ensure that your actions will correct the negative balance
• Execute the shipping and receiving of audits in a timely manner
• Perform cycle counts on a consistent basis
• Lead the team in LP/POS audits
• Strategically plan out HB flow/ markdown implementation
• Update key log/alarm codes storewide
• Manage monthly security log, change orders and armored car service

PEOPLE DEVELOPMENT

• Recruit staff in a timely manner
• Evaluate staff’s performance and provide feedback
• Train and develop staff

NEW HIRES/ PAYROLL ADMINISTRATION

• Conduct all new hire processing 
• Review and edit all payroll punches and reconciliation 

STORE MAINTENANCE

• Uphold back and front house of organization and cleanliness 
• Maintain and order store supplies
• Ensure light bulbs are changed and directed on merchandise
• Service Channel
  • Maintenance posting and follow up
  • Weekly deliverables
  • Weekly photos

QUALIFICATIONS

• Minimum 2-3 years retail/ operations management experience
• College degree or equivalent experience a plus
• Strong business acumen and skill-set
• Strong communication and interpersonal skills

We are an Equal Opportunity Employer M/F/Disability/Vet

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Compensation Range: