The responsibilities of this job include, but are not limited to the following:

• Coordinating coverage for staffing vacancies (open shifts, shift swaps, emergency coverage, weekends/holidays, etc.) to ensure adequate staffing and operational efficiency;
• Ensuring the appropriate assignment of shift bonuses and overtime;
• Preparing reports to support operational decision-making, such as proactively identifying scheduling gaps, analyzing staffing levels and attendance trends, and calculating labor costs;
• Communicating scheduling updates and staffing requirements to employees and leadership;
• Collaborating with center supervisors to address attendance issues, vacancies, and staffing shortages;
• Maintaining accurate employee scheduling records within Workforce management systems;
• Ensuring schedules comply with organizational policies, labor laws, licensure requirements, and applicable accreditation standards;
• Verifying credentialing and certification requirements are reflected in scheduling assignments;
• Supporting initiatives to improve scheduling efficiency, Workforce utilization, and employee engagement;
• All other duties as assigned.

Minimum education and professional requirements include, but are not limited to, the following:

• Associate degree in business administration, healthcare administration, Human Resources, or a related field preferred;
• Two to four years of scheduling, Workforce management, staffing coordination, or healthcare operations experience preferred;
• Experience in urgent care, ambulatory care, emergency medicine, or healthcare scheduling strongly preferred;
• Equivalent combination of education and experience may be considered;
• Strong understanding of scheduling principles and staffing optimization;
• Proficiency with scheduling management systems, such as Workforce;
• Experience with Microsoft Excel, Microsoft Outlook, and reporting tools;
• Strong organizational skills and attention to detail;
• Ability to manage multiple priorities in a fast-paced healthcare environment;
• Excellent written and verbal communication skills;
• Ability to maintain confidentiality and handle sensitive employee information;
• Strong problem-solving and conflict-resolution abilities.
  

Salary Range: $22.00 - $25.00 depending on experience.

Benefits and Other Compensation:
• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Overtime Pay  (hourly), Holiday Pay (salaried & hourly, Double time compensation for all holidays worked (hourly)
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include:
- Recruitment bonus