Position Description:

Responsible for the oversight, leadership and logistical operations for the Transportation department of Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Provides strategic vision, leadership and general management skills to ensure Transportation is successful in controlling product movement along with providing optimal support to Retail, Warehouse Operations and Retail Donation Centers (RDCs). Key responsibilities include people leadership, transportation logistics operations, financial management, inventory control, customer service, human resources and training & development. Builds and retains motivated, high performing teams through effective leadership of management.  Provides support and analytical feedback for mergers and acquisitions.

Essential Duties and Responsibilities:

• Executes operations plan to achieve daily, monthly, quarterly, and yearly goals for controlling expenses.
• Coordinates with Transportation Managers and Leadership to define objectives and goals by constantly reviewing routes and performing needs assessments to achieve efficient and cost-effective operations.
• Coordinates with Leadership to develop and implement strategic plans to help drive daily operations. 
• Partners with Leadership to facilitate the annual budget process.
• Ensures Team Members deliver excellent customer service to vendors and customers.
• Ensures all transportation areas including trucks are clean, well-kept, and reflects the Goodwill brand appropriately.
• Ensures that the retail stores, RDC’s and ROC Departments’ transportation needs are met.
• Partners closely with Warehouse Operations, Retail and Fleet to ensure efficient operations.
• Collaborates with HR Business Partners to ensure people management goals are achieved and issues are satisfactorily resolved.
• Ensures that department leadership is well-trained and fulfill their duties and responsibilities.
• Ensures that daily operational goals are met.
• Ensures department complies with all policies and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
• Ensures all DOT and OSHA rules and regulations are being followed and all related paperwork is maintained.
• As needed, drives to the location of a driver accident, go to stores to visit with District Managers, retrieves parts, or takes a driver to pick up equipment.
• May travel to retail locations to follow up on issues/concerns relating to transportation and to Corporate for meetings/trainings.  
• Builds a strong management team through coaching, identifying skills and opportunities for development; provides advice and guidance on issues.  Identifies top talent through interviewing and hiring to ensure the organizations capability to deliver on its goals
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Plays critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Maintains regular and consistent in-person attendance.
• Assists with building a high-performing team and creating a culture of safety.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor’s Degree in related field or equivalent work experience preferred.
• Minimum of 5 years’ Transportation Logistics experience preferred.
• Minimum 5 years’ of prior leadership experience, preferably in the Logistics Industry preferred.
• Familiarity with OSHA Regulations regarding Commercial Truck Driver Safety.
• Knowledge of DOT Regulations preferred.
• Proficient in Microsoft Office Suite.
• Valid drivers’ license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 3 Medical Plans.
• Employer Funded Health Reimbursement Account (HRA).
• 3 Dental Plans.
• Vision Plan.
• 401K Traditional and Roth Plans.
• Employer Paid Life Insurance.
• Employee Assistance Program (EAP).
• Paid Time Off; Sick and Vacation.
• Paid Holidays.

These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona  at 1-833-624-0920 option 6 or [email protected]  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.