At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a Senior Site Management Associate at ICON, you will oversee site management activities, ensuring the smooth operation of clinical trials at the site level.

What You Will Do:

• Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.)
• Coordinate and schedule internal and external meetings
• Provide administrative support for clinical trials/to Investigator Engagement (e.g., data entry, troubleshooting, etc.)
• Support retention-related activities by liaising with sites to address high-risk participants
• Administrative support for clinical trials as required – (eg: filing, collection of signatures, invoice reconciliation)
• Document Management – (eg: scan, fax, upload, eTMF maintenance activities)
• In-house administrative support for Site CDCs (eg: CDA creation/follow-up)
• Support Investigator Engagement business systems and process as required
• Internal and External meeting support
• As applicable, SIP Support for Investigator Engagement:
  • Support retention-related activities including calls with Medical/National Leaders or for Enrollment Support​
  • Data entry of Vault Clinical Enrollment Metrics ​
  • Collate reports/key information in preparation for site discussions/visits​
  • Troubleshoot platform issues related to DCT/referral capabilities (e.g., Florence, StudyTeam, etc.)​
  • Submit PO increases & support external customer interactions​
  • Tracking Diversity to help us make informed decisions for pivoting where needed & Community Outreach Requests Coordination ​
  • Coordinate IE Site Visit Requests across Therapeutic Areas
    

Your Profile:

• Bachelor’s degree with at least 2 years of experience in clinical research
• Knowledge of Good Documentation Practices
• Excellent computer skills with experience in a variety of software packages
• Fluency in English both written and oral.
• High level of attention to detail
• Strong self-management, communication and organizational skills
• Experience working with clinical sites and patient recruitment support preferred
• Excellent problem solving skills
• Ability to work in a virtual team and across cultures

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply