ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Senior Director, Clinical Operations (Site Head) to join our diverse and dynamic Lenexa-based team. As the Site Head, you will play a pivotal role in overseeing the planning, execution, and management of Phase 1 clinical trials, ensuring operational excellence and adherence to regulatory standards. You will contribute to the success of our clinical programs by providing strategic leadership, optimizing operational processes, and ensuring the highest quality of trial execution.

What you will be doing

• Lead site-level strategy and execution at the Lenexa location, with accountability for resourcing, line management, training, quality, and operational delivery.
• Oversee and optimize all Study Start Up and Clinical Monitoring activities to ensure rapid activation, regulatory compliance, and strong performance metrics.
• Manage site-level budget and provide financial oversight for clinical and study start-up functions, driving both productivity and quality.
• Serve as the senior liaison with the VP of Global Clinical Operations for critical issues, client deliverables, and business development opportunities.
• Represent ICON at executive-level meetings, client steering committees, and bid defenses, promoting the site’s capabilities and contributing to growth strategy.
• Foster a culture of high performance, innovation, and continuous improvement aligned with ICON’s core values.
• Support business development and client relationship efforts, ensuring excellent customer satisfaction and regional market success.

Your Profile

• Advanced degree in a relevant field (e.g., Medicine, Life Sciences, Pharmacology)
• Extensive experience in Early Phase clinical research and development, with a proven track record of success in leading clinical trials
• Strong leadership and management skills, with the ability to inspire and motivate teams
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
• In-depth knowledge of regulatory requirements and guidelines governing clinical research
• Ability to travel up to 10%
• Ability to be in the Salt Lake City UT, location daily

#LI-SB7

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply