Key Responsibilities

• Provide end-to-end functional support for Primarily SAP PP and Secondary QM ensuring system reliability and adherence to business SLAs.

• Manage incidents, service requests, change requests, and enhancements through structured processes.

• Lead and participate in SAP rollouts, upgrades, and migration projects, including S/4HANA transformations.

• Gather, analyze, and document detailed business requirements; develop functional specifications and design documentation.

• Perform system configuration and customization to meet evolving business needs.

• Partner with ABAP development teams for custom solutions, interfaces, and reports.

• Collaborate cross-functionally with MM, SD, FI/CO, and other SAP modules to ensure robust end-to-end business process integration.

• Execute unit testing, integration testing, and support user acceptance testing (UAT) phases.

• Develop and maintain comprehensive business process documentation, test scripts, and end-user training materials.

• Provide knowledge transfer and training to power users and business stakeholders.

• Support continuous improvement initiatives by identifying opportunities for process automation and system optimization.

• Participate in go-live and post-go-live support to ensure a smooth transition and system stabilization.

Required Skills and Experience

• Minimum 10 years of hands-on SAP functional experience in Primary PP, Secondary QM modules.

• Proven ability to configure and maintain key master data objects such as Material Master, BOMs, Routings, Work Centers, Production Versions, Storage Types/Bins, Inspection Plans, and MICs.

• Strong understanding of end-to-end supply chain and manufacturing processes, including shop floor execution, inventory management, quality inspection, and logistics execution.

• Deep knowledge of integration touchpoints across MM, SD, and FI/CO modules.

• Experience in EDI/IDoc processing, data interfaces, and system integration.

• Solid background in both SAP ECC and SAP S/4HANA environments.

• Familiarity with SAP Solution Manager, ChaRM, and Jira for change management and project tracking.

• Excellent analytical, problem-solving, and communication skills.

• Demonstrated ability to work independently and collaboratively with global teams across multiple time zones.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

• Experience in global template deployments and multi-country rollouts.

• Exposure to SAP Fiori applications, embedded analytics, and S/4HANA migration tools.

• Knowledge of Agile/Scrum methodologies and experience working within hybrid project delivery models.

• Strong documentation skills and commitment to maintaining system integrity and audit compliance.

• Prior experience in manufacturing, automotive, or consumer goods industries is a plus.