Job Description

Ready to take your career global?   

Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Manager to join our product team and help shape the future of global commerce.   

What you’ll own

• Partner with regional product teams to gather detailed requirements, write user stories, and support product development. 

• Own and communicate product roadmaps and development priorities for assigned products. 

• Develop comprehensive business cases by analyzing complex data and concepts to support prioritization, decision-making, and client value propositions. 

• Conduct market research and communicate aggregate findings through a structured strategic-planning approach. 

• Facilitate product concept and requirements workshops with clients and development teams; clarify requirements, document outcomes, and complete follow-up actions. 

• Collaborate with product delivery and technology architecture to validate detailed designs and ensure alignment with product objectives, market needs, and business strategy. Provide design direction, testing support, and delivery assistance for complex initiatives. 

• Collaborate with an offshore development team in Europe. 

• For assigned products, owns, manages, and communicates a product roadmap, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development and ongoing costs of delivery, and market positioning. 

• For assigned products, develops the "go to market packaging". Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition. Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral. Defines pricing strategies for new and existing products considering competitive pricing models, internal costs, value proposition metrics (e.g., savings to clients, process costs, etc.), and market acceptance and adoption rates. Participates in defining alternative models complete with benefits, and present final pricing recommendations to executive management for adoption. 

• Develops comprehensive business cases requiring analytical skills to assimilate complex data and concepts for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition. 

• For assigned product initiatives, collaborates with company business leaders, sales, IT, legal, strategic marketing and relationship management teams to define product goals, objectives, market positioning, and pricing strategies for each assigned product. Uses independent judgment to determine methods and procedures for managing product strategy. 

• Follows a structured, repeatable process for conducting market research to include industry publications, analyst research, experiential research, client surveys, etc. Develops and maintains a strategic planning approach for summarizing and communicating the results of aggregate research. 

• Facilitates product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions. Documents workshop results in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties. Answer questions during workshop, adds points of clarification and completes any necessary follow-up action items. 

• For assigned products, collaborates with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and business unit strategy. Provides design direction, testing support, and general assistance to delivery team, as needed, during the execution phase of product development consisting of complex scopes. 

What you’ll bring   

• Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree 

• 8+ years relevant experience  

• Experience in similar business product services and/or external customer/market experience 

• Fintech and/or payments industry experience  

It’s a bonus if you have

• Prefer software or IT background (i.e., degree or experience), experience with software development, testing and/or business analysis.  

• Prefer experience with Agile software products and delivery methodology. 

About the team   

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.   

What makes a Globalpayer?   

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.    

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.    

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EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.