Job Summary

Medline India is seeking a Senior Manager - Platform Engineering to lead the platform, reliability, quality, release, ITGC compliance, automation, AI adoption, and engineering enablement capabilities for the Supply Chain Technology portfolio. The role will establish a scalable operating model for shared engineering services, improve availability and delivery predictability, and accelerate modernization of business-critical supply chain platforms, including cloud migration and technical upgrades.

Job Description

Scope

· Own the strategy, roadmap, operating model, budget inputs, talent plan, and measurable outcomes for Platform Engineering across Supply Chain Technology.

· Lead managers, technical leads, and engineers across Platform Services, FinOps, BI analytics, Release Management, ITGC compliance, AI Adoption, Automation, and QA Automation.

·Partner with application leaders, Enterprise Architecture, Infrastructure, Cybersecurity, IT Risk, Product Management, and business stakeholders to prioritize platform investments.

· Create clear service ownership, engineering standards, controls, metrics, and escalation paths for services used across the SCT portfolio.

·Build a succession and capability-development plan that supports current delivery while preparing the organization for cloud, AI, and automation-led growth.

Responsibilities

· Platform strategy and services: Own shared platform capabilities, including DevOps, cloud enablement, developer tooling, integration patterns, observability, and reusable services that reduce duplication and improve delivery speed across SCT.

· FinOps: Drive cloud cost governance and optimization of cloud infrastructure, as an independent capability or within Platform Services, based on portfolio alignment.

· Site reliability engineering: Expand the reliability function from reactive support toward SLOs, error budgets, observability, resilience, capacity planning, incident prevention, problem management, and measurable reliability improvements.

·  ITGC compliance: Establish dedicated ownership for control evidence, vulnerability remediation, change and access controls, audit readiness, and security certificate management in partnership with Cybersecurity and IT Risk.

· AI adoption and engineering productivity: Establish governed AI-assisted engineering use cases, reusable accelerators, adoption metrics, responsible-use controls, and workforce enablement; support customization and upgrades of AI-DLC frameworks.

· Performance management and BI: Define meaningful metrics, not only reports, and develop actionable dashboards and insights for availability, performance, capacity, quality, cost, delivery flow, and service health; drive action from trend analysis.

· Release management: Standardize release readiness, change governance, deployment controls, rollback planning, cross-team communication, and patch management to improve release predictability across applications.

· Automation: Build a dedicated automation capability, including Factory AI and UI-driven automation, to automate build, test, deployment, environment provisioning, operational tasks, compliance evidence, and repetitive support activities.

·  Quality engineering: Lead quality strategy, test automation, functional and non-functional testing, environment and data readiness, defect prevention, and engineering quality gates.

Required Experience and Skills

·BE/BTech or equivalent with 15+ years in IT, including significant leadership of platform engineering, application engineering, reliability, quality, or shared technology services.

· Experience leading managers and multidisciplinary engineering teams in a global, matrixed enterprise environment.

· Demonstrated success with cloud migration and modernization, preferably Microsoft Azure, including architecture, reliability, security, cost governance, and FinOps practices.

· Strong knowledge of DevSecOps and CI/CD practices using tools such as Azure DevOps, Git, Jenkins, automated testing, infrastructure as code, and observability platforms.

· Working knowledge of API and integration platforms such as Azure API Management, WSO2, plus Java, Oracle, databases, networking, and security fundamentals.

·  Experience with SRE, SLOs, incident/problem management, release and change governance, quality engineering, test automation, ITGC, audit readiness, and performance management.

· Ability to influence senior leaders, translate technical investment into business outcomes, manage competing priorities, and communicate risk, options, and decisions clearly.

· Proven ability to hire, coach, retain, and develop high-performing teams and establish clear accountability across distributed groups.

Success Measures

· Improved platform availability, reliability, recoverability, and incident prevention.

·  Faster and more predictable releases with stronger automation, quality gates, and rollback readiness.

· Reduced technical debt and improved currency of frameworks, platforms, and critical dependencies.

· Measurable progress in cloud modernization, security posture, ITGC effectiveness, and audit readiness.

· Optimized cloud infrastructure costs through FinOps practices and clear cost accountability.

· Greater engineering productivity through reusable services, automation, AI-enabled practices, and actionable BI.

· Clear capability ownership, succession coverage, employee development, and stakeholder satisfaction.vendors and service providers.

Click here to learn more about a career in IT at Medline!

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.