Sr. IT Analyst – Manufacturing Systems

The Role

The Sr. IT Analyst – Manufacturing Systems is responsible for supporting, sustaining, and enhancing critical manufacturing applications and shop-floor technologies that enable efficient and reliable production operations. As part of the Information Technology organization, this role serves as a key partner to Manufacturing Operations, Engineering, Quality, Controls/Automation, and IT teams to ensure manufacturing systems are integrated, optimized, and aligned with business objectives.

This position combines strong manufacturing process knowledge, MES/MOM expertise, technical troubleshooting, IT/OT integration capabilities, and business analysis skills to support daily operations while driving manufacturing technology modernization and global process standardization initiatives.

What You’ll Do (Impact Areas)

Manufacturing Systems Support & Operations

• Provide Level 2 and Level 3 functional and technical support for MES/MOM platforms and other manufacturing applications.
• Troubleshoot and resolve production-impacting issues involving manufacturing systems, interfaces, databases, equipment connectivity, and data flows.
• Coordinate issue resolution across Operations, Engineering, Controls, Infrastructure, Application Support teams, and external vendors.
• Participate in incident management, problem management, change management, and root cause analysis activities.
• Develop and maintain support documentation, troubleshooting guides, and knowledge articles.

Business Analysis & Process Improvement

• Collaborate directly with plant stakeholders to understand manufacturing processes, operational challenges, and business requirements.
• Gather, document, and analyze business, functional, and technical requirements.
• Conduct process mapping, fit-gap assessments, testing, and solution validation activities.
• Identify opportunities to improve manufacturing process efficiency, usability, reliability, and system performance.
• Translate operational requirements into functional specifications for development and integration teams.

Manufacturing Integration & Connectivity

• Support integration between enterprise applications, manufacturing execution systems, and shop-floor equipment.
• Collaborate with Controls, Automation, and Operational Technology (OT) teams to resolve machine-to-system integration challenges.
• Support and maintain integration technologies such as: OPC UA MQTT REST APIs SQL Industrial communication protocols
• Ensure manufacturing systems and connected devices operate reliably and efficiently.

Technology Modernization & Standardization

• Support manufacturing technology modernization initiatives across global operations.
• Contribute to global manufacturing process standardization efforts.
• Recommend technology enhancements that improve operational performance and scalability.
• Partner with business and technology teams to implement best practices across manufacturing systems.

Governance, Quality & Continuous Improvement

• Support compliance with IT standards, system controls, security requirements, and operational procedures.
• Drive continuous improvement initiatives focused on system reliability, supportability, and operational excellence.
• Ensure documentation and support processes remain current and aligned with business requirements.
• Participate in solution testing, deployment, and post-implementation support activities.

What Success Looks Like

• Manufacturing applications operate with high reliability and minimal production disruption.
• Critical issues are resolved quickly and root causes are effectively addressed.
• Manufacturing processes are optimized through technology-enabled improvements.
• Business stakeholders receive responsive and effective support.
• MES/MOM platforms and integrations consistently meet operational requirements.
• Global standardization initiatives improve efficiency and consistency across manufacturing sites.
• Manufacturing system performance, usability, and supportability continuously improve.
• IT and Operations teams maintain strong collaboration and alignment.

Core Competencies

• Manufacturing Systems Support.
• MES/MOM Application Expertise.
• IT/OT Integration.
• Business Analysis and Requirements Management.
• Root Cause Analysis and Problem Solving.
• Manufacturing Process Knowledge.
• Incident and Change Management.
• SQL and Database Management.
• Cross-Functional Collaboration.
• Continuous Improvement.
• Technical Documentation.
• Stakeholder Management.
• Communication and Influence.
• Operational Excellence.

What You Bring (Qualifications)

Required

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Automation, Manufacturing Engineering, or a related technical discipline; equivalent experience may be considered.
• 5+ years of experience supporting IT applications within a manufacturing environment.
• Hands-on experience supporting MES/MOM or other shop-floor manufacturing systems.
• Experience troubleshooting business-critical applications and integrations in production environments.
• Strong understanding of manufacturing execution concepts and manufacturing processes.
• Experience with: SQL and relational databases REST APIs and application integrations IT/OT integration PLC and equipment integration concepts Incident and problem management processes Root cause analysis methodologies
• Strong professional English communication skills.
• Fluency in Spanish.

Preferred

• Experience with GE Proficy or other commercial MES/MOM platforms.
• Knowledge of SCADA and Historian systems.
• Experience integrating ERP platforms with manufacturing systems.
• Experience with WMS, WCS, automation, or warehouse technology integrations.
• Experience supporting global manufacturing operations and standardization initiatives.
• Familiarity with industrial automation and operational technology environments.

Work Model & Travel

• Location: Monterrey, Mexico.
• Work Model: Hybrid, based on business and operational needs.
• Employment Type: Full-Time.
• Function: Information Technology – Manufacturing Applications / Shop Floor Systems.
• Travel: Occasional travel may be required to support manufacturing facilities, system implementations, and operational initiatives.

Our Commitment to You

• Opportunities to work on business-critical manufacturing technologies supporting global operations.
• Exposure to modern manufacturing systems, digital transformation, and Industry 4.0 initiatives.
• Collaboration with global Operations, Engineering, Quality, and IT teams.
• Continuous learning and professional development opportunities in manufacturing technology and enterprise systems.
• A collaborative culture focused on innovation, operational excellence, and continuous improvement.
• Career growth opportunities within a global organization leading the future of energy storage solutions.

About Clarios:

Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus – advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information here (PDF). 

To All Recruitment Agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

Equal Employment Opportunity:
Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email [email protected].

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.