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Job Purpose

The Senior Illustrations Systems Business Analyst is responsible for analyzing business processes and developing business requirements for the illustrations system, project management of JNLD illustration projects, management of production issues through resolution, and training/mentoring associates. Additionally, the Senior Illustrations Systems Business Analyst will assist with identifying opportunities to improve efficiencies and recommend/implement solutions, as well as maintain proper documentation of best practices for standard operating procedures.

Essential Responsibilities

• Conducts analysis, business case development, and project scoping on new illustration initiatives.
• Acts as project manager for large or complex illustration projects which includes requirement facilitation, timeline coordination, testing execution, deployment coordination, and generating project reports to ensure implementation is successful.
• Provides guidance for creation and execution of requirements to ensure existing functions are not adversely impacted by modifications.
• Acts as a liaison between the business users and IT by translating conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Responds to post-implementation inquiries and production issues.
• Provides on call support for Jackson's illustration system to ensure successful implementation and post implementation coordination.
• Develops processes and procedures to support overall departmental goals and objectives.
• Provides training and mentoring to associates and acts as a subject matter expert for the illustration system.

Other Duties

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Strong quantitative, analytical, decision making and problem-solving skills with the ability to think creatively and apply solutions in a fast-paced environment.
• Strong organizational skills with the ability to prioritize tasks and projects to meet deadlines.
• Ability to learn and maintain a comprehensive understanding of Jackson’s technology directions, trends and strategic impact of key business and IT initiatives.
• Ability to collaborate across teams and all levels in the organization to ensure successful implementation of corporate and strategic initiatives.
• Strong attention to detail with a high-level of accuracy.
• Change management skills with the ability to accept, implement and communicate change in a positive manner.
• Excellent written, verbal and presentation skills with the ability to concisely summarize data into reports and summaries.
• High proficiency in all job-related software applications.

Qualifications

• Bachelor's Degree or equivalent experience required.
• 3+ years business analyst experience required.
• 3+ years of financial services industry experience, including insurance products preferred.
• 2+ years of project management experience preferred.

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.