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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior Enterprise Architects work directly with customers, owning end-to-end integration strategy and delivery for complex Supply Chain and Manufacturing transformations. On a daily basis, you will design and build enterprise-grade integration solutions, take them to production, and solve real-world problems at the largest scale. You will have ample opportunity to bring field learnings back to shape Salesforce’s Agentforce platform and methodology.

You will be on the forefront of connecting Agentforce to the critical core systems — ERP, PLM, CRM — that power the world’s most complex supply chains.

Core Responsibilities
Senior Enterprise Architects operate like hands-on AI startup CTOs: working in small, focused teams to own delivery of high-stakes integration projects. A day’s work may include architecting API-led connectivity strategies, designing agentic data pipelines, and sitting across from a customer’s executive team to set their AI integration roadmap — but the most impact comes from shipping real solutions into the heart of a customer’s enterprise.

Do you aspire to be an enterprise AI leader or integration entrepreneur? We believe this is the best place — with the best colleagues — to build that future.

What We Value

• Engineering mindset focused on delivering production integration solutions with Agentforce and enterprise core systems
• Solving real supply chain and manufacturing problems, not theoretical architectures
• Ability to collaborate across technical and non-technical stakeholders, from engineers to C-suite executives
• Comfort working in dynamic customer environments with evolving requirements and direct iteration with users

What We Require

• Deep, hands-on experience integrating enterprise systems (ERP, PLM, CRM) and a strong understanding of the Generative AI landscape
• Strong foundation in integration architecture principles — API-led connectivity, process orchestration, application lifecycle management, and security
• Strong engineering background. Preferred fields include Computer Science, Software Engineering, MIS, Electrical Engineering, Data Science, or equivalent experience
• Proficiency in at least one coding language (Python, Java, JavaScript, Node, Go, or similar) and a passion for working close to the code
• Ability and interest in traveling domestically, as needed for client engagements

Preferred Qualifications

• 4-8 years in Enterprise architecture or solution engineering, with 2+ years dedicated to enterprise architecture in a customer-facing role
• Hands-on experience with prompt engineering, LLMs, and Generative AI architecture in enterprise settings
• Understanding of risk mitigation, compliance, and security in enterprise software contexts

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.