This position is responsible for planning, prioritization, design and implementation of enhancements to Topgolf’s Coupa Source to Pay applications and MuleSoft, PI/PO, API and SFTP interfaces between Coupa and other systems.

ROLES AND RESPONSIBILITIES

• Own end-to-end solution design for system enhancements and new releases for Topgolf’s Coupa applications including requirements gathering, stakeholder alignment, system configuration, testing, training, SOPs and post-production support. 
• Drive the supplier enablement efforts for key vendors, partnering with the Coupa administrator on cXML connection setup, testing, and management of cXML vendor connections. 
• Provide support for system users on new and existing functionality as needed.
• Manage interfaces into and out of Coupa, including monitoring performance and errors, making corrections as needed to enable documents to properly flow in and out, determining root causes.
• Build and maintain forms, approval chains, analytics and AIC reports in Coupa based on the evolving needs of the business.
• Maintain lookup values from GL master data changes in SAP.
• Perform activities to support the Company’s internal control environment, including following appropriate guidelines for user access approvals, performing system change controls, and executing quarterly user reviews and control certifications.

Other duties as considered necessary to support the activities of the Business Systems department, its users and the Company as a whole.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Excellent attention to detail and organization skills to prioritize deadlines and keep up with open tasks, as demonstrated by prior project objectives being successfully delivered.
• Strong analytical and problem solving skills to break down complex problems into achievable solutions.
• Ability to be a self starter and dig in to learn systems needs, from both the user and support level.
• Effective communication skills with stakeholders, team members and across other technology teams, including the ability to provide regular updates on activities, as required.
• Ability to adapt and adjust to quickly changing priorities to fulfill the needs of a rapidly growing organization.
• Minimum of 6 years prior implementation, solution design, and administration of Coupa or similar platform. 
• Minimum of 4 years prior experience managing various types of interfaces between ERP systems and Coupa or a similar platform. 
• Coupa certifications, preferred.
• Basic knowledge of SAP S/4HANA, preferred.

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
 
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.  As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
 
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
 
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
 
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.