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Sr. Associate Software Engineer

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences.

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you’ll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.

ABOUT VISTA

Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you’ll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.

POSITION OVERVIEW

We're hiring early-career engineers to join an AI engineering team building LLM-based systems. This role leans toward two things in particular: evaluating whether an AI/LLM system's output is correct, and modelling extracted information as structured knowledge (entities and relationships) so it can be trusted, queried, and reasoned over. If you've built something with an LLM and then asked yourself, "but how do I know if it's any good?" — this role is for you.

WHAT YOU’LL DO

• Build and extend LLM evaluation harnesses — golden datasets, precision/recall/F1, calibration, LLM-as-judge scoring.
• Design and work with knowledge graphs — entity-relationship modelling, graph traversal/queries, embeddings-based similarity and retrieval.
• Build GenAI/LLM pipelines in Python — prompting, RAG, structured output.
• Write clean, tested code; collaborate with senior engineers; document your work. Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core values:
• Mission: To empower insurers to reimagine the future of insurance

WHAT YOU’VE DONE

Education and Work Experience:

• B.Tech/M.Tech with an AI/ML specialization, or CS/IT with strong, demonstrable AI coursework/projects.with 0 to 2 years of experience
• Strong Python fundamentals; solid grasp of data structures & algorithms.
• Working understanding of LLM fundamentals: prompting, embeddings, RAG, basic evaluation concepts.
• A maintained personal GitHub profile with at least one substantive AI/LLM project (academic or personal) — not a cloned tutorial.
• Share your resume along with your GitHub profile link. Applications without a working GitHub link showing original project work will not be considered.

Good to have :

• Exposure to evaluation frameworks/metrics for generative AI (e.g. Ragas, DeepEval, or a self-built LLM-judge approach).
• Exposure to knowledge graphs / graph data structures (NetworkX, Neo4j, RDF/OWL, or a well-reasoned custom graph model in a project).
• Any agent framework (LangChain/LangGraph or similar), vector databases, any cloud platform, REST API basics (FastAPI/Flask).

CORE COMPETENCIES

Our team is built on strong core values that guide how we work and grow together. We prioritize clear and thoughtful communication, fostering open collaboration across diverse perspectives to achieve shared goals. We approach challenges with curiosity and critical thinking, seeking creative solutions while remaining adaptable in a fast-changing environment. We take accountability for our work and outcomes, holding ourselves to high standards of integrity and professionalism. Above all, we are committed to doing the right thing—treating others with respect, embracing continuous learning, and engaging inclusively across cultures and backgrounds.

LEARN MORE

- Company Website – Transforming Insurance with Duck Creek's SaaS Solutions
- Life at Duck Creek – Life at Duck Creek - Duck Creek
- Benefits & Rewards – Wellbeing & Rewards - Duck Creek

LOCATION & WAYS OF WORKING

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their day-to-day work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations.

This role is aligned to a specific location, and you are expected to reside within reasonable proximity to that location. You will partner with your leader to participate in meaningful in-person moments that support team connection, collaboration, and business priorities.

At the start of your employment, your work may be performed remotely, subject to business needs and company guidelines. As our Flying Together approach continues to evolve, you may be expected to transition to a hybrid work arrangement, including working from a designated office location on a schedule determined by your leader and organizational needs.

The Company reserves the right to modify your work arrangement, including location expectations and in-person requirements, based on business needs, organizational policy, or regulatory considerations.

WHAT WE STAND FOR

Our global team values the unique perspectives each employee brings. Our success is driven by an inclusive culture where everyone can learn from one another, regardless of role or background. This collaborative approach helps us continuously improve our products, services, and systems.
Duck Creek is committed to equal opportunity for all employees and applicants, with decisions based on skills, experience, and achievements—without regard to any protected status.
We strive to lead by example in inclusion, diversity, and equity, creating an environment where employees can be their authentic selves. Our values guide us: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead.
To learn more: https://www.duckcreek.com/life-at-duck-creek/

AI STATEMENT

To ensure an equitable and consistent process, candidates are expected to complete all interviews based on their own knowledge and experience. The use of AI tools during interviews is not permitted.

PRIVACY NOTICE

By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data – Refer Privacy Notice

NOTICE

Duck Creek Technologies does not accept agency resume