Role Summary:

The purpose of the Billing Operations Specialist role is to ensure the accurate and timely execution of billing adjustments, account transfers, refunds/deposits, and damage billing processes within the Billing Operations department. This includes reviewing incoming requests, making necessary adjustments, and generating and forwarding related documents in the systems assigned to these processes, in compliance with applicable internal procedures. 

What you'll do:

• Perform pre-audit checks on invoices before issuance, ensuring billing accuracy, contractual compliance, and adherence to company policies.
• Identify, investigate, and resolve non-billable or contract-related charges in line with internal procedures and approval guidelines.
• Prepare, reconcile, and maintain customer account schedules, validating invoice details and supporting financial reporting activities.
• Manage and resolve invoice disputes and billing inquiries, conducting investigations and ensuring timely case closure within agreed SLAs.
• Support customer-specific invoicing and reconciliation processes, including portal uploads, chargeback management, and accounts receivable reporting.
• Process write-offs of uncollectible receivables in accordance with company policies, approval thresholds, and audit requirements.
• Maintain accurate and traceable records, ensuring compliance with audit standards, internal controls, and documentation requirements.
• Collaborate with customers and internal stakeholders to resolve issues, support process improvements, and escalate risks when necessary.

You should apply if you bring:

• Minimum secondary education (University or College degree is an advantage).
• Advanced knowledge of Spanish and English (written and spoken).
• Experience in billing, invoicing, accounts receivable, reconciliation, or a related finance function is an advantage.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy in data handling.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel (Basic-Intermediate).
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Customer-focused mindset with a commitment to service excellence.
• A collaborative approach and willingness to learn new processes and systems.

What we offer: 

• Cafeteria benefits, including SZÉP Card, health fund options, and language courses. 
• Performance bonuses based on your annual gross salary. 
• Medical Insurance. 
• Access to an employee discount program at various hotels, gyms, restaurants, and more. 
• Opportunities to grow through our internal learning portfolio and recognition programs. 
• An extra day off to celebrate your birthday. 
• A vibrant, multinational environment with over 30 nationalities working together at the greenest office in Budapest, the Green House Building. 

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.