Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Solutions Engineer – Thailand who will adapt Geotab solutions to customer and partner needs and help them address business challenges. This role is based in Thailand and requires fluency in both English and Thai. If you love combining technology and customer problem-solving, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Solutions Engineer, your key area of responsibility will be showcasing and adapting Geotab solutions for partners and end-users. You will understand customer needs, support solution development and customisation, and help customers and partners make the most of Geotab’s open platform. You will conduct technical discovery, demonstrations and presentations, and work with revenue-generating teams to identify effective solutions to customer challenges.

You will collaborate with sales channel teams, customer care, product management and other Solutions Engineering teams. You will also support partner learning, share customer and partner feedback with product and development colleagues, and maintain clear records of engagements and solution designs. To thrive in this role, you’ll bring sound technical judgment, a customer-focused mindset, strong communication skills and the ability to manage competing priorities. Fluency in English and Thai is required to support stakeholders in Thailand and across the wider business. 

How you'll make an impact:

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions.

• Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.

• Collaborate with the Geotab revenue generating teams as a key technical resource to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention.

• Conduct technical activities ranging from discovery, requirements gathering, technical demonstrations, presentations, etc. enabling an enriching customer engagement experience.

• Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how.

• Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals.

• Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary.

• Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product

• Keep and maintain accurate documentation and records of customer/partner engagements, solution designs and deliverables by following department processes and procedures.

What you'll bring to this role:

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.