Canvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant front- and back-end tooling to enable new ways for developers and clinicians to integrate data, automate workflows, and collaborate to solve healthcare's toughest challenges. In doing so we advance our mission to give care teams superpowers with software.
Canvas is institutionally backed by some of the greatest technology investors in the world (funded notable health tech companies such as GoodRx, Oscar Health, and Hims & Hers Health).
Role Description
We're hiring a Solutions Consultant to join our GTM Operations team and bridge the gap between customer needs and platform capabilities. This role sits at the intersection of customer empathy, product strategy, and technical execution—helping providers and care teams unlock real value from Canvas Medical's EMR by transforming their workflows into actionable, high-quality solutions.
As a Solutions Consultant, you'll engage directly with customers, prospects, and internal stakeholders to understand complex healthcare delivery challenges. You'll translate these insights into clear product requirements, prototype solutions using the Canvas SDK, and help evolve our platform by identifying strategic enhancement opportunities. This is a high-leverage role where you'll act as a multiplier—accelerating how Canvas delivers value to customers while shaping how our platform scales.
The ideal candidate brings deep curiosity about healthcare technology, comfort with modern development tools, and exceptional ability to bridge business and technical contexts. You'll thrive in ambiguity, balance short-term customer needs with long-term platform health, and collaborate seamlessly across operational and technical teams. We're looking for someone with a growth mindset who can rapidly iterate, experiment with new approaches, and build from the ground up with agility.
Responsibilities
Customer Discovery & Solution DesignEngage directly with customers, prospects, and internal partners to understand clinical workflows, pain points, and desired outcomesTranslate healthcare delivery insights into clear, structured Product Requirements Documents (PRDs) that drive solution designBalance immediate customer needs with long-term platform evolution to create sustainable, scalable solutionsDocument learnings and contribute to internal knowledge-sharing to elevate team effectivenessTechnical Prototyping & Platform DevelopmentBuild and validate solutions using the Canvas SDK, demonstrating fluency in event-driven design, handlers, and effectsPartner with engineers to prototype elegant solutions that showcase platform capabilitiesStrategically evaluate when to deliver within existing SDK capabilities versus advocating for platform enhancementsCreate and maintain reusable solution patterns and playbooks that accelerate future engagementsCross-Functional Collaboration & DeliveryCollaborate across sales, customer success, implementation, engineering, and product teams to align on delivery and feedback loopsBridge operational and technical contexts to move solutions forward effectivelySurface and track quality signals (demo-to-production flow, SDK adoption, customer feedback) to inform iterationShadow senior team members while progressively owning lower-complexity engagements independentlyQualifications
Required Experience & BackgroundRecent graduate or early-career candidate in Computer Science, Health Informatics, Engineering, UX, Applied Data, or related disciplineDeep interest in healthcare technology and EMR systems with desire to improve provider and patient workflowsDemonstrated ability to learn quickly and adapt in ambiguous environmentsStrong written and verbal communication skills with ability to distill complex contexts into crisp requirementsTechnical Skills & CapabilitiesComfort learning and working with modern SDKs, APIs, and plugin-based architecturesWillingness to ramp into concepts like event-driven design, handlers, and effectsStrategic mindset to balance short-term deliverables with long-term platform healthAbility to identify leverage points and scalable solution patternsHealthcare & Domain ExpertiseUnderstanding of healthcare delivery challenges and provider workflow pain pointsInterest in healthcare automation and improving clinical operations through softwareAbility to engage with clinical, operational, and financial stakeholdersPersonal AttributesCollaborative by default—thrives working across operations and technical teamsGrowth mindset with rapid learning velocityProductive tension management—comfortable wrestling with trade-offsAI-native and pragmatic—uses modern tooling to accelerate discovery while respecting real-world constraintsNice-to-Have QualificationsExposure to building or working with SDKs, frontend/backend integrations, or plugin architecturesFamiliarity with healthcare data workflows, standards, or provider-facing toolingExperience drafting product requirements, specs, or mockups for technical systemsComfort with basic scripting (Python, JavaScript) or building demonstrable prototypesPrior customer-facing experience in technical capacity (internships, support, technical project work)What Success Looks Like at 90 Days
Own parts of the solution lifecycle—writing PRDs and delivering SDK-based prototypes independentlySuccessfully translate 3-5 customer engagements into actionable solutions using the Canvas platformIdentify and document at least 2 platform enhancement opportunities that enable scalable solutionsBuild strong working relationships across GTM operations and engineering teamsGrowth Path
In your first 6-12 months, you'll begin owning significant portions of the solution lifecycle—from customer discovery through prototype delivery. High performers evolve into senior solution consultants who lead small pods, shape customer delivery strategies, and drive platform capability expansion. This role offers a unique opportunity to influence both how Canvas delivers immediate customer value and how our platform scales to meet future healthcare automation challenges.Location
Remote/San Francisco/Washington DC We are a fully remote, distributed team but encourage in-person collaboration in our office in San Francisco, or one of our satellite locations which for this role is in Washington DC. We encourage people to do their work when and where they perform at their best. Because of this structure, strong written communication skills, time management skills, and personal accountability are very important to us.
Canvas Medical provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
