A rental technician is responsible for outfitting guests with rental equipment and explaining its safe use. These folks are outgoing, fun, and customer oriented. They play a key role in making sure that guests' experiences are exceptional and ensuring that these guests come back again and again.

Offer is contingent on the completion of the PCI DSS training and the signing of the PCI Security Awareness and Confidentiality Agreement for campus personnel with access to credit card information.

This is a Middlebury student Level A position paying $14.50 per hour.

Core Responsibilities:

• Greet guests as they enter the rental shop

• Ensure that guests accurately complete rental forms
• Find the proper boot fit for each customer to create positive slope experiences
• Recommend ski/board length and make sure bindings are set correctly for skill level
• Provide resort information to the guests
• Check returned rentals for damage
• Maintain cleanliness of the shop and proper storage of all equipment

Requirements

Knowledge, Skills and Abilities

• Strong customer service skills Must be approachable, dependable and a strong team player
• Must be able to deal with people of various ages with animation and with patience
• Weekends are a must! There will also be opportunities for more hours during holidays, and school vacations.
• Experience is a plus, but we are willing to train any qualified individual.

Student Employment Eligibility:

Unless restricted by certain visa status, all students with an active status for the semester are eligible for jobs on campus.

Students on leave or withdrawn are not eligible to work in student employment positions until the semester in which they return. If you are currently withdrawn or on leave you are eligible to be employed in staff positions.

Some may be restricted due to financial aid status. International students (non-resident aliens) may not work off campus unless they have applied for and received work authorization from the United States government. (An F-1 visa does not give work authorization.) Off campus work study positions are available only to U.S. citizens on financial aid with a federal work study component.

Student are not eligible to work remotely from International locations.

Hour Limitations:

All student employees are limited to working no more than 20 hours per week in on campus jobs during the academic year (this includes exam periods). The only exception is when there is a full week when school is not in session. Specifically: February recess, Spring recess, and full weeks of December or summer recess. During these time periods only, students can work up to 40 hours per week. International Students: Visa restrictions prohibit international students from exceeding 20 hours of work per academic calendar week.