ZEISS is technology and innovation. Founded in Germany, in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.

As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, it's employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.

We’re looking for a SMS Metrology & Tuning Field Service Engineer to join us in Hwaseong(Dongtan), Korea.

ZEISS Korea has played a key role in the Korean market for the past 40 years. For ZEISS, the Korean Market is One of the Top 5 Global Sales Markets, providing products and services from business areas to Korean customers:

• Semiconductor Manufacturing Technology
• Industrial Quality & Research
• Medical Technology
• Vision Care (Consumer Markets)

*More Information: www.자이스채용.com

Your Role

The SMS Metrology & Tuning Field Service Engineer provides technical expertise to support the growth of the semiconductor business and customer operations involving AIMS EUV systems and related instrumentation. The role applies a strong understanding of instrument fundamentals and working principles while communicating complex technical concepts clearly and effectively to a broad range of stakeholders.

The role of SMS Metrology & Tuning Field Service Engineer will involve:

• Responsible for providing quality repair, preventive maintenance service and complete installation at customer sites.

• Perform analytical problem-solving, multiple technical tasks and may coordinate work of assigned engineers.

• Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate.

• Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions.

• Determine corrective actions required and/or escalate for assistance and prompt resolution.

• Assist with installing and/or relocating equipment at customer’s site.

• Perform other related duties as assigned by Field Service Engineer.

• Leadership: May Provide on-site instruction to sub-contractors and customers.

• Customer Relationship:

• • Professionally represent the company to the customer.

• • Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Zeiss and customers.

• • Interaction with customer mainly at engineer level.

• • May be required to update customer on status of Zeiss tools and escalations.

Your Experience

• Bachelor's degree in Electronics Engineering, Display Engineering, or a related field.

• 4-7 years of experience in the semiconductor industry or a related technical field.

• Hands-on experience with semiconductor equipment installation, maintenance, repair, and troubleshooting.

• Experience with vacuum technology and/or DUV/EUV inspection or metrology processes.

• Strong problem-solving skills with a proactive, self-motivated, and solution-oriented mindset.

• Ability to work independently in a cleanroom environment while complying with safety procedures.

• Good verbal and written communication skills in English.

• Flexibility to support shift work when required.

• Valid driver's license and ability to travel and drive for customer support activities.

Your Benefits

If you join ZEISS, you will have access to a range of benefits, including:

• Financial & Lifestyle: Annual flexible welfare points and family support allowances

• Health & Mental Well-being: Comprehensive group medical insurance, executive health screenings at general hospitals, and Employee Assistance Program (EAP) for stress management

• Family & Life Milestones: Tuition assistance for college-aged children as well as compassionate/congratulatory paid leave and financial gifts for major family occasions

• Long-term Growth & Community: Tenure-based long-service awards and retirement benefits, alongside company sponsorship for internal club activities

Role Details

• Division: Semiconductor Manufacturing Technology

• Location: Hwaseong(Dongtan) (Domestic & International Travel as required)

• Contract: Regular

Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.

Your ZEISS Recruiting Team: