What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

Site Director, Food Manufacturing is responsible for directing all facets of food manufacturing, to include dough production, distribution, logistics/transportation, maintenance, safety, sanitation, purchasing, accounting, inventory control, team member relations and customer relations. 

Duties and Responsibilities

• Direct all facets of day-to-day operations of Quality Control Center across all functions.
• Lead, direct, and develop QCC leadership team consisting of department/function Manager and extended leadership team consisting of department/function Supervisors and Leads
• Recruit/oversee new talent acquisition to achieve optimal staffing levels, develop leadership and extended leadership teams, conduct timely performance reviews, identify and proactively address performance issues utilizing conflict resolution techniques.
• Ability to strategically partner cross functionally within a dynamic organization (R&D, QA, Supply Chain, restaurant operations, QCC Field Teams, Finance, Human Resources).
• Develop and direct detailed facility productivity improvement plans incorporating organization design and key performance indicators.
• Implement/direct team member leadership development plans and provide on-going feedback to achieve desired business results in a continuous improvement culture.
• Prepare, analyze and drive all facets of QCC performance, including operating and capital budgets, profit & loss statements, and key KPIs including daily productivity indicators (PPH, TPH, MPG, etc.).
• Direct, manage, and execute world class customer service initiatives throughout designated service areas.
• Partner with field restaurant operations to proactively resolve customer service related issues.
• Ensure quality assurance programs maintain product integrity for both internal and external customers.
• Ensure Quality Control Center is compliant with PJFS Safety, Sanitation and HACCP policies & procedures, federal, state and local regulations (OSHA, DOT, FDA, DOL) and all Papa John’s International, Inc., policies & procedures. 

Education, Experience & Certifications

• Bachelor’s degree or equivalent experience in industry required.
• Five (5) to seven (7) years of progressive leadership experience in a manufacturing and distribution environment.  
• Emphasis in food/dough production preferred.
• 5+ years leading an automated production facility, preferably in food manufacturing
• Experience implementing Lean/Six Sigma Manufacturing methodologies in a manufacturing and distribution environment
• Knowledge of warehouse management, transportation management, and inventory control systems

Functional Skills

• Analytical Skills: effectively uses data to generate insights for operations excellence 
• Planning & Prioritization: highest impact, highest value 
• Financial & Business Acumen 
• Communicates Effectively and Candidly 
• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions 
• Process Improvement: Strive to continually improve 
• Ability to build and leverage talent 
• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise 
• Ability to effectively communicate, inform, and influence senior leaders  
• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects 

Our Values

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
• INNOVATE TO WIN - We champion and challenge for a better way in all we do
• HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
• BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.