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JOB RESPONSIBILITIES

• Vehicle Operation - Operate, on a scheduled basis, a CCHMC shuttle Bus or any other CCHMC vehicle. Provide transportation to and from off-site parking and between campus and off campus sites.                

• Mobile Care Clinic - Assist with onboarding, and coordinate daily operations in collaboration with leadership and colleagues. Follow policies and procedures in compliance with infection control, regulatory, and safety standards. Assist with setup and breakdown of equipment, power sources, etc (exam areas).  Address minor equipment or environmental issues, escalating more complex needs to appropriate personnel. Coordinate with IS for technical setup. Monitor and manage daily supplies including ordering, restocking, and inventory management. Assist with forms, PPE, medical supplies, and outreach materials.  Partner with interpreters, scheduling, and clinical staff teams to ensure smooth patient throughput and timely access to care. Communicate proactively regarding schedules, delays, or patient needs. Troubleshoot issues and escalate concerns when necessary. Maintain contact with dispatch and leadership.      

• Customer Service - Meet and exceed expectations through consistent delivery of customer service. May perform check-in and registration duties following standard protocols and using appropriate electronic systems. May verify patient demographics and insurance, obtain necessary documentation, and ensure accurate and timely entries.

• Vehicle Maintenance - Maintain a clean and safe vehicle. Ensure work areas are organized and present a safe, accessible, effective and efficient environment. Provide a safe and smooth experience for customers. Conduct pre- and post-trip vehicle inspections, monitor fuel levels, and address safety or maintenance concerns. Coordinate with Transportation Services for routine service needs, inspections, and vehicle documentation.                                                                                                                                                        

• Special Assignments - Perform other driving duties as needed for Joint Commission visits, re-entry outings for re-hab patients, and Mobile Care Clinics.                                            

• Compliance - Comply with all Department of Transportation regulations involved within the Commercial Driver Licensure. May ensure vehicle is in accordance with relevant clinical guidelines.

JOB QUALIFICATIONS

• High school diploma or equivalent

• 2+ years of work experience in a related job discipline.

• Maintain current DOT physical card AND valid Commercial Drivers License with passenger endorsement. Must meet Cincinnati Children’s Motor Vehicle Safety Program guidelines.

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability