At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.  

Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.   

As a Shop Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day.  

About the Job  

• Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
• Lead with a growth mindset, passion and enthusiasm
• Exceed personal and team service and sales targets
• Be the driving force behind new and ongoing service and sales opportunities- directly impacting our growth and success.

About You  

• Worked in a multi-cultural retail environment with a minimum of 3 years’ experience.
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
• Digital proficiency.
• English skills

What We Offer  

You can expect a range of benefits, including:  

• Recognition awards that celebrate your achievements  
• Exclusive employee discounts on Swarovski products  
• Paid volunteering leave to support causes you care about  
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters  
• Comprehensive product, personal and leadership skills training to help you grow   
• Opportunities for career development  

Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.  

About Swarovski  
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.  

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.