Settlements Operations Analyst | Madrid

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.

In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.  Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

Department Overview

The Operations department performs efficient day-to-day administrative and operational functions of a business. They implement processes, ensure helpful services for customers, and perform the primary tasks of the organisation.

Job Overview

Operations carries out the designated day-to-day tasks to ensure the business operates efficiently and effectively. Focusing on Payments and Reconciliations, the Settlements Operations Analyst ensures the company mitigates financial risk and provides a valued service to its clients.

Key Responsibilities & Accountabilities

• Liaise with Clients, Brokers and Banks to facilitate settlement of FX transactions and cash flows
• Account reconciliation and remediation
• Inward/Outward payment entry
• Payment verification, approval and release
• Payment error investigation and resolution
• Undertaking Safeguarding and CASP daily requirements
• Preparation of monthly account financial reconciliation reports
• Preparation of monthly regulatory reports to Bank of Spain and CNMV

Key Skills & Experience Required

• Experience in international payments is required
• Experience in customer service is advantageous
• Ability to anticipate issues and risks, and mitigate accordingly
• Able to demonstrate credibility in dealing with clients and colleagues across a complex organization with different cultures and geographies
• Experience ensuring and maintaining the standard of all documentation for their department’s systems, controls, policies and processes
• Demonstrate professional acumen, integrity, collaboration, resilience and trustworthiness
• Strong interpersonal, client relationship, influencing and communication skills
• Assertiveness with the ability to influence others in a constructive way
• Strong judgment and problem-solving skills
• MiFID II certification is desirable

Systems / Knowledge Skills

• MS Office; Outlook, Word, Excel, PowerPoint
• HR Systems – Workday
• SQL Knowledge is desirable
• Databases – FXDB (In House)
• Client Portals – Monex Pay
• Banking Portals – Barclays.net, etc.
• Local regulators portals

Languages

• High standard of oral & written Spanish and English is mandatory
• Fluency in other European languages (e.g. Dutch, French, Luxembourgish etc.) is desirable