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The opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.

Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How you will make an impact
1. You will conduct regular customer visits to develop service project opportunities including extension, retrofit, and strategic spare parts, actively support internal and external customers and collect customer feedback.
2. You will receive RFQs from end customers or internal customers, register RFQs in SFDC, conduct RFQ assessment, and distribute support tasks to internal technical and commercial support teams.
3. You will maintain and update service project pipeline information in SFDC to improve forecast accuracy.
4. You will analyze customer RFQs, initiate Risk Review processes when necessary, define technical solutions, and collect technical documents and cost information from internal functional teams.
5. You will calculate bidding prices, define pricing strategies, prepare bidding documents for customer submission, and follow up on customer negotiations and clarifications.
6. You will complete contract signing with customers and cooperate with the commercial team to register contracts in the SAP system.
7. You will hand over confirmed contracts to the project execution team and support project managers with necessary customer communication throughout project execution.
8. You will practically apply digital tools and data to support customer interactions, service execution, and issue resolution.
9. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
10. Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background
1. Bachelor’s degree or above, major in mechanical, electrical engineering or related disciplines is preferred.
2. Over five years of sales or sales support experience with solid knowledge of DISC products.
3. Fluent written, oral and reading English skills.
4. Possess good communication and presentation skills with strong customer orientation.
5. Be an effective team player.
6. Be willing to take challenges and proactive in learning new knowledge and skills.
7. Capable of practical application of digital tools and data to support customer interactions, service execution, and issue resolution.

More about us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1.Up to 30 days full paid leaves per year

2.Flexible Benefit program (Supplementary Pensions included)

3.Medical Insurance(outpatient and inpatient)

4.Long service awards

5.Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Rebecca Chen, WeChat: rebeccachen2000.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.