À propos de ce poste Server - PVD chez Four Seasons
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Situated in the lush Mae Rim Valley, Four Seasons Resort Chiang Mai is a haven of peace and luxury, just 30 minutes away from Chiang Mai city. Spanning 32 acres, the resort is accentuated by serene lakes, lily ponds, cascading waterfalls, and an operational rice farm with its resident water buffaloes. The 98 Pavilions and Residences showcase the grandeur of the Lanna Kingdom, intertwining influences from Burma, India, and China. Guests can immerse themselves in the ambiance of the Garden Pavilion, surrounded by lush flora, or bask in the seclusion of the exquisite Pool Villa. With an array of dining options like the authentic Lanna-inspired Rim Tai Kitchen to the innovative farm-to-table dishes at NORTH, gastronomic satisfaction is guaranteed. The resort's spa, a sanctuary of rejuvenation, offers treatments steeped in traditional Thai healing practices. For those seeking venues for special occasions, spaces like Kasalong and the picturesque Orchid Nursery stand ready. At Four Seasons Resort Chiang Mai, every moment is a cherished memory in the making.Four Seasons Resort Chiang Mai is looking for Server who share a passion for excellence and who infuse enthusiasm into everything they do. The position reports to the Restaurant Manager.
Work authorization for the location is required.
What you will do
1. Follow proper payroll and uniform procedures.
2. Offer an enjoyable and expertly served dining experience conforming to Four Seasons standards of excellence, food quality, professionalism and friendliness equal to that of the finest restaurant in the city.
3. Offer quick, correct, precise and friendly service that is respectful and accommodating of the guest’s requests or selections and timeliness of service.
4. Coordinate between the telephone service center/cashier/coordinator and kitchen for smooth, coordinated service.
5. Make the guest feel comfortable and at ease in his/her room.
6. Control the cleanliness in the Pavilion Dining areas, as well as guest corridors.
7. Keep accurate control of guest checks, credit vouchers, currency and posting procedures.
8. Inform manager or assistant of all customer complaints and makes appropriate effort to correct the problem.
9. Set up orders in trays, hot bag and basket and transport them to guest’s pavilion or residence.
10. Complete opening and closing side work as assigned.
11. Remove trays, hot bag and baskets from guest’s pavilion or residence when requested.
12. Handle “Do Not Disturb” sign, guest does not answer or the wrong items were delivered or forgotten.
13. Control the cleanliness of buggy at all times.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Cleaning for Employee Uniforms
• Complimentary Employee Meals