Job Description Summary

Job Description

Senior Workplace Proposition Manager

Permanent

Location:  Edinburgh (We believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time)  

Salary: A competitive salary from £58,480 to £87,720 depending on the experience you can bring  

Closing date: 19 October 2026

People are living longer and we’re excited by the opportunities this brings to help people live their best lives. We’re here for everyone who wants to make the most of their time on the planet and leave it a little better than they found it – however grand or humble their ambitions. 

We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. At Aegon, we strive in creating a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging. 

The Customer and Workplace Proposition function builds Aegon’s proposition for EBCs, employers and customers. It also manages the technical elements of the Master Trust and the overall customer service experience.

Reporting to our Marketing Transformation Director (Workplace and Customer), we are looking for you to lead the innovation and concept development of Aegon UK’s Workplace ARC products and services. The team will develop and implement all proposition changes relating to new innovations, competitive responses or react and respond to regulatory or wider macro changes. You will be responsible for facing off to all internal and external stakeholders, as well as Governance committees.

In this role it is important to always consider particular developments or activities in the context of the customer and Aegon’s strategy and commercial imperatives. You will be a key provider of supportive information for use on product and service development, ideation and innovation, including future trends and development.

Key Responsibilities include:

• Taking responsibility for providing detailed support and input on specific components into the overall channel architecture and its development. This includes facilitating workshops, owning detailed proposition specifications / plans and answering detailed propositional questions. 
• Collaborating with Customer Experience and Insight to ensure customer research is carried out with the appropriate analysis to support current elements and newly proposed changes.
• Being responsible for the development of cross-functional take to market plans for all project deliverables and ensure they are in place across all developments managed by the Workplace Proposition team.
• Supporting pilots and/or prototypes, where appropriate, to test product and service changes ahead of full development. This then enables the ownership and development of the elements of the business case related to product and service changes.
• Helping to ensure all product development, product reviews, risk management and control frameworks are embedded and adhered to within the Workplace Propositions team and the products it owns.
• Working closely with all other parts of Marketing to ensure that appropriate promotional and support activity is developed and implemented to make the product and service changes successful. This will involve providing them with the relevant and accurate information / data that they require.
• Building reports and presentations exhibiting and analysing the implementation, progress and success of all Workplace products and services.
• Supporting key strategic relationships with partners
• Subjecting matter expert support on  Workplace ARC to support new business pitches as well as market and member communications

We’d love to hear from you if you have:

• A proven record of proposition delivery within a business function.
• A strong understanding of the Workplace market and products within it.
• Proven knowledge of Consumer Duty and how it impacts marketing and customers.
• Knowledge of the regulatory framework in UK financial services and the application to customer conduct, financial promotions and product governance.
• The ability to evaluate complex problems and use judgement to recommend and deliver innovative & creative solutions.
• The confidence to constructively challenge requirements, creative proposals and development of detailed business cases.
• A proven track record of creative thinking and problem-solving.
• Experience developing and maintaining products and services.
• Experience working in the Financial services sector, understanding the associated customer demands and dynamics.

What’s in it for you?

• We’re serious about your future and our enhanced pension scheme is now in place.  We ask you to contribute 3% of your salary to your pension and we’ll put in 9%.  If you decide to contribute more, we’ll match it up to a combined total of 20% of your salary (that’s 7% from you and 13% from us). 
• A discretionary bonus, depending on personal and company performance
• 38 days leave per year (including bank holidays, pro-rated for part-time)

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our employees live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments.  To find out more about what to expect at Aegon, visit our careers site.

Ready to take your career to the next level? Apply now!

The legal bits 

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.