Company Summary

First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.

Job Summary

HOW YOU’LL CONTRIBUTE:

• Lead quality for a project or feature area by defining test strategy, scope, and exit criteria

• Drive shift-left quality by reviewing requirements and designs to identify risks and testability gaps early

• Define and drive execution of risk-based test plans aligned to project goals

• Validate end-to-end workflows and integration points across systems to identify systemic risks

• Track and communicate quality signals (defect trends, coverage, stability) and make data-informed recommendations

Investigate complex issues using logs, monitoring, and environments; partner with Engineering and SRE to identify root

cause.

• Own the health of CI/CD quality gates (smoke, regression, integration), ensuring fast and reliable feedback

• Incorporate non-functional testing approaches (reliability, performance, security) into test strategy with partner teams

• Design and maintain test automation, tools, and supporting utilities

• Perform mid-scale load testing and analyze results; implement performance improvements where applicable

• Assess and communicate quality risks and readiness to support release decisions

• Oversee test plan execution of junior team members and provide guidance

• Mentor junior team members and review test artifacts and code

• Review application code to determine effective testing approaches

• Use approved AI tools to support testing and automation while following organizational guidelines and validating outputs

• Provide feedback on the schedule, quality, and stability of releases

• Required to perform duties outside of normal work hours based on business needs

• Other duties as assigned

WHAT YOU’LL BRING:

Bachelor's Degree or equivalent combination of education and experience

• 5-7 years Software/Test Engineering experience

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):

• Strong understanding of modern software engineering practices, including CI/CD, automation, and observability

• Ability to define and execute risk-based testing strategies for projects or feature areas

• Experience designing scalable and maintainable test automation and supporting utilities

• Strong debugging and root cause analysis skills using logs, monitoring, and system insights

• Experience validating end-to-end workflows and integration points across systems

• Familiarity with non-functional testing approaches (reliability, performance, security)

• Ability to use quality metrics (defects, coverage, stability) to inform decisions and improvements

• Experience reviewing code and influencing testability and design decisions

• Ability to mentor junior engineers and improve team testing practices

• Effective communication of quality status, risks, and recommendations

• Practical experience using AI tools to enhance testing and evaluate outputs

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.