About Us

At Genworth and CareScout, we’re on a mission to simplify and dignify the aging experience.

The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives.  We’ve been there ourselves.  That’s why we’re building better ways to help people find, fund, and understand aging care all while being supported every step of the way. 

We’re a team of curious problem-solvers, compassionate listeners, and people who care about making a difference.  We value diverse perspectives and are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.

POSITION TITLE

Senior Software Engineer

POSITION LOCATION

Richmond, VA or Lynchburg, VA

A Hybrid schedule of both Remote and In-Office days would be required if you reside within 50 miles of a Genworth | CareScout office. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

YOUR ROLE

As an IT team member, you will partner closely with project stakeholders, vendors, and technical teams to deliver application enhancements and provide production support. Strong COBOL and mainframe expertise is required initially to support the Reinsurance application (TAI). Experience modernizing legacy mainframe applications—including migrations to SaaS-supported platforms—is highly valued. You will support multiple concurrent initiatives that require extensive cross-functional collaboration with business partners and other IT teams. Success in this role requires creativity, strong problem-solving and communication skills, and meticulous attention to detail. The position comes with an expectation to continuously learn and adopt new technologies.

What you will be doing

• Codes, tests, debugs, implements, and documents work assignments, including program code and technical documentation.
• Gathers information from existing systems and analyzes program and time requirements.
• Designs programs for projects and enhancements to existing programs.
• Provides technical guidance on complex programming efforts.
• Develop test plans to verify the logic of new or modified programs.
• Stays current on industry trends and new developments to maintain skills and align with industry standards.
• Works directly with business partners to prioritize work and assign tasks to team members.
• Conducts quality assurance activities, such as peer reviews.
• Stays current on business processes and partners with business leaders to ensure system alignment.
• Maintains a positive team culture built on collaboration and trust.

What you bring

• Bachelor’s degree or equivalent in education and experience in Computer Science
• 10+ years of strong mainframe COBOL programming experience, including CICS, JCL, Syncsort, File-AID, VSAM, IDCAMS, TSO/ISPF, SDSF, SQL, FTP/SFTP.
• 5+ years performing tasks across the systems development life cycle (SDLC).
• Strong communication skills to work effectively with team members, support personnel, and clients.
• Strong analytical and problem-solving skills for the design, development, and testing of programs.
• Ability to manage concurrent deadlines and multiple priorities.
• Proficiency with Microsoft Office.
• Ability to work independently and as part of a team.

Nice to have

• Knowledge of Power BI
• Knowledge of mainframe administration systems CLOAS, LIFECOMM or LIFE70.
• Knowledge of cloud-based administration system Wealth Management Accelerator (wmA)
• Experience working with Reinsurance systems and processes.
• Knowledge of the Insurance Industry specifically LIFE or LTC.
• Knowledge of Actuarial processes
• Knowledge of Tindall Associates Inc. (TAI) Reinsurance System versions including .NET

ADDITIONAL INFORMATION:

National Range: $96,700 - $145,000

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

This role is eligible for employment visa sponsorship.

Employee Benefits & Well-Being

Genworth|CareScout employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long-Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services
• 40 hours of volunteer time off