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Summary:

The Senior Secretary is responsible for the clinic front desk operations including scheduling, reception, registration, financial account preparation, financial counseling and other clerical tasks. The position provides administrative support to the clinicians. The position works with the Clinic Manager in facilitating clinic operations in addition to conducting facility inspections, HIPAA audits and safety standards. The position is responsible for working with the Practice Manager/Director to identify business issues and implement operational process improvements. The position requires in depth and broad knowledge of all clinic support tasks.

Education & Experience:

• High School Diploma

• Bachelor's Degree preferred.

• Minimum 2 years' work experience in medical or behavioral health setting in reception, insurance, chart prep, medical records and financial counseling required.

• Minimum 2-year work experience with Microsoft Word, Excel and Outlook. Excellent written and verbal communication skills.

• Experience with Epic preferred.

• Experience multitasking preferred.

Hours:

• Monday to Thursday: 7:45am to 4:30pm

• Friday: 7:45am to 2:30pm

About Us:

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.