KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Senior Pump Mechanic

KSB SupremeServ by KSB GIW, Inc.

Department: SupremeServ
Reports to: Service Center Operations Manager
Location: Thomson, GA, USA
Shift: 1st

FLSA Status: Hourly

OVERVIEW

The Pump Mechanic III serves as a senior technical specialist responsible for advanced rebuilds, diagnostics, and failure analysis of customer and remanufactured pump assemblies in compliance with Service Center ISO procedures.

This role operates with a high level of autonomy, supporting complex shop and field service work, ensuring quality and reliability of repairs, and providing technical leadership and mentorship to mechanics across the service center. The position plays a critical role in maintaining productivity, safety, and continuous improvement initiatives while representing KSB SupremeServ by KSB GIW, Inc. professionally in both shop and customer environments.

RESPONSIBILITIES

Advanced Technical Execution

• Perform complex disassembly, inspection, repair, and rebuild of pumps and rotating equipment.
• Conduct advanced diagnostics, troubleshooting, and root cause failure analysis.
• Interpret engineering drawings, OEM manuals, and technical procedures to execute repairs.
• Perform precision measurements and validate tolerances using advanced measuring tools.
• Complete performance testing and final inspections to ensure equipment reliability.

Field Service & Customer Support

• Execute field service, installation, commissioning, and troubleshooting independently.
• Interface with customers to communicate repair scope, findings, and recommendations.
• Support both short-term and extended field assignments as required.

Leadership & Mentorship

• Provide technical guidance and mentoring to Pump Mechanic I and II team members.
• Assist supervisors with planning, estimating, and coordinating complex jobs.
• Support onboarding and training of new employees on procedures and best practices.

Quality & Continuous Improvement

• Ensure strict adherence to ISO procedures, safety standards, and quality requirements.
• Prepare detailed inspection and condition reports electronically.
• Identify opportunities to improve processes, tooling, and workflow efficiency.
• Collaborate with Quality Control to resolve non-conforming conditions.

Operational & Shop Support

• Perform advanced machining, alignment, and fabrication work as required.
• Ensure proper setup and safe operation of machine tools, lifting equipment, and test stands.
• Maintain accurate documentation, job records, and inspection data.
• Support housekeeping, equipment maintenance, and inventory coordination.

Safety & Compliance

• Promote a strong safety culture and ensure compliance with company policies.
• Model best practices in lifting, rigging, and equipment operation.

QUALIFICATIONS

• High school diploma or GED required; technical degree considered a plus.
• 7–10+ years of experience in rotating equipment repair, pump service, or heavy mechanical environments.
• Advanced knowledge of pump systems including single-stage, multi-stage, split case, vertical turbine, and API pumps.
• Proficiency in vibration analysis, laser alignment, and precision measurement.
• Strong background in machining, fabrication, and assembly practices.
• Demonstrated field service and commissioning experience.
• Ability to read and interpret engineering drawings, GD&T, and technical documentation.
• Strong analytical, troubleshooting, and decision-making skills.
• Ability to work independently and manage multiple priorities.
• Willingness to travel and work overtime as required.
• Basic computer literacy.

Physical Requirements

• Frequently: standing, bending, squatting, kneeling, pushing, pulling, and lifting up to 70 lbs.
• Occasionally: climbing, overhead work, operating forklifts and cranes.
• Must be able to wear a respirator as required by job tasks.

KSB SupremeServ by KSB GIW, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB SupremeServ by KSB GIW, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.