The Senior Program Manager (SPM), will need to direct and oversee in field operations of autonomous vehicle roadside assistance operations, serving one of the largest AV companies. This leadership position is intended to fill a critical operational function, managing a team of managers, and thousands of individual contributors.
Academic Preference & Qualifications:
Bachelor’s degree or equivalent experience in Business Administration, Logistics, Transportation, and or related field preferred
Must possess a valid Class A or B driver’s license in the State of Texas, to include a Passenger endorsement, and have at least three (3) years of recent professional commercial driving experience
Key responsibilities:
Manages global response and recovery operations in dynamic transit environments
Directly overseeing managers and employees that are customer facing and charged with mitigating high visibility situations while exercising extreme safety
Provides strategic planning and direction to the operations
Manages and maintains client contract compliance
Fosters an environment where employee suggestions are vetted and implemented whenever possible and in line with the company’s direction
Provides general guidance to department managers
Partners with corporate support teams to ensure optimal delivery of services to the assigned sector
Manages and maintains client contract compliance
Assists with Developing and managing the operational budget
Investigates, implements, and administers hiring decisions including terminations, promotions, and new hires
Necessary Skills:
10 or more years of relevant management and leadership experience required
Strong background in transportation and/or logistics is highly preferred
Expertise in fleet management and complex scheduling for operations and maintenance can be added advantage
Working knowledge of basic federal and state employment laws and also of laws, ordinances and regulations pertaining to motor vehicle operations
Ability to maintain positive relationships with clients, employees, and support departments
Remain flexible and agile for changing business needs and/or projects
Experience managing a P/L, including forecasting & budgeting
Working knowledge and proficiency with Microsoft Office and/or GSuite programs and the ability to manage and manipulate data in spreadsheets.
Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
Experience in rapid response and recovery operations with numerous vehicle types is desired or equivalent experience
Ability to launch operations in ambiguous environments with minimal information
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
