Job Description

What You’ll Do

• Work with internal team members to ensure customer desires and business priorities are effectively communicated and reflected in the product backlog​.
• Enable streamlined execution of product priorities by collaborating with stakeholders and team members to define user stories and owning team/sprint backlog in collaboration with delivery teams.
• Decomposes features into stories or smaller work items to enable team execution and delivery
• Utilize Product Manager & stakeholder input to map the product vision to user stories​
• Act as liaison between the business/customer and delivery team, and represent the expectations of all interested stakeholder segments​
• Develop & maintain business knowledge for assigned Spoke or business area
• Define user stories and/or support team members as they write user stories​
• Mentors and coaches’ other staff

What You Bring

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field
• In lieu of degree, 7+ years of experience in related field

Bonus Points

• Product Owner certification (Scrum Alliance or SAFe) – Highly Preferred
• Genesys and Salesforce experience - preferred

What You’ll Get

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community.
• Work-life balance, flexibility, and the autonomy to do great work.
• Medical, dental, and vision coverage along with numerous health and wellness programs.
• Parental leave and support plus adoption and surrogacy assistance.
• Career development programs and tuition reimbursement for continued education.
• 401k match including an annual company contribution.
• Learn more 

Where You’ll Work

Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.

In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,  licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. 

*Based on annual corporate goal achievement and individual performance.
 

Skills

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