Job Description

FIS Management Services, LLC seeks Senior Product Designers in Jacksonville, FL to lead the design process by championing user-centered principles. Conduct in-depth user research, create detailed user personas, and integrate user feedback to deliver engaging, intuitive, and seamless design solutions. Collaborate with product managers, stakeholders, and cross-functional teams to translate the product vision into innovative and user-friendly design strategies that align with business goals. Develop interactive prototypes and wireframes to visualize and validate design concepts, ensuring smooth collaboration and communication with development teams. Mentor and guide a team of designers, fostering a creative and inclusive design culture. Lead design reviews and provide constructive feedback to ensure high-quality deliverables that solve user challenges effectively. Create, maintain, and scale design systems to ensure consistent, reusable, and cohesive design elements across all products for future initiatives. Effectively communicate design decisions and rationale to both internal stakeholders and development teams, fostering a shared understanding of design objectives. Adapt and iterate designs based on feedback, usability testing, and evolving project needs. Proactively seek opportunities to improve workflows and processes in a dynamic and fast-paced environment. 

REQUIREMENTS: Bachelor’s degree in Industrial Design, Computer Science, Information Science, or related field and three (3) years of experience in the job offered or a related occupation: utilizing Figma to produce designs and manage design systems; working with online whiteboarding and collaboration tools including FigJam and Miro to facilitate collaborative design workshops; utilizing Jira as part of workflow tracking in software development lifecycle; creating, planning and executing moderated and unmoderated user research studies with online tools including UserTesting.com and User Interviews; performing product design showcasing design process, problem solving skills, and the impact on end-users or advanced degree design; designing software applications within a financial industry context ; working with industry-standard design tools and UX/UI principles; and designing devices including web and mobile-native apps with the ability to create designs using a design system. In the alternative, FIS will accept a Master’s degree in the above-listed fields, and one (1) year of experience with the above-listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies.

QUALIFIED APPLICANTS:  Please apply directly through our website by clicking on “Apply Now.”

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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