Senior Digital Platform Engineer

We're looking for a Senior Digital Platform Engineer to join a team that keeps our digital pricing and quoting landscape running, evolving and improving it. You will work across multiple applications rather than living in just one stack, which means real variety. The core system is Conga Smart CPQ which aid our business counterparts in building solutions for our customers, thus the role has a tangible impact on how well we are doing as a company.

This role sits deliberately at the intersection of support and configuration. You'll need to be equally comfortable troubleshooting a live issue under pressure and having a structured approach to configuring/extending the applications capability. Good teamwork and clear communication are central to how this team works. The team is a bridge for business ideas/needs, translated into high performance processes in the CPQ journey.

What you'll do

• Own day-to-day support, testing and validation across the CPQ business applications, both vendor-supplied and in-house data exchange.

• Design, build, configure and maintain application features and fixes, to support business requests and platform enhancements.

• Diagnose and resolve incidents, balancing speed for urgent issues with rigor for root-cause fixes.

• Translate business needs into technical requirements, working closely with both technical and business-facing colleagues.

• Maintain clear documentation and structured ways of working so knowledge doesn't live only in your head.

• Continuously look for ways to improve reliability, performance and maintainability across the application landscape and connected processes.

• Bring your ideas to the table, on technical approach, how we work, what we should fix or build next, to help grow our consolidated knowledge and expertise.

What you bring

Experience

• Bachelor's degree in engineering, computer science, information systems, business administration or a comparable field

• Typically 6 to 9 years of relevant experience, of which several years in a senior or lead specialist capacity within a business application, CPQ, pricing or quoting environment

• Hands-on experience administering and configuring a CPQ, pricing or quoting platform.

• Direct experience with Conga CPQ (formerly PROS Smart CPQ) is a strong advantage

• Demonstrated ability to own a functional area end to end, from clarifying the business need to designing, configuring, testing and documenting the solution

• Proven ability to translate functional business requirements into concrete technical configuration and solution designs and to explain the reasoning back to non-technical stakeholders

• Experience as an escalation point for complex functional and technical issues, including root cause analysis, workaround design and permanent fix recommendations

• Experience in coordinating across system and team boundaries to maintain processes that span multiple applications

• Experience working with globally distributed stakeholders and being effective in a setup with colleagues and business users in other time zones and regions

Preferred experience

• Working knowledge of Microsoft Dynamics CRM, particularly around the sales and quoting process

• Solid understanding of integration patterns and technologies, for example REST APIs and file-based data exchange, including the ability to read API documentation and challenge integration designs

• Data modelling skills, including the ability to reason about data structures, their relationships and the downstream impact of changes

• Familiarity with pricing concepts such as price lists, discount structures, approval flows, and rule-based product configuration

• Experience working with external vendors or system integrators and guiding them to provide quality services

• Experience guiding or mentoring less experienced colleagues, without formal line management responsibility and ability to generate reusable documentation

• Background from a global product organisation or a consulting and systems integration environment

Personal capabilities

• Strong analytical problem solver who breaks ambiguous business challenges into clear, workable solutions

• Confident communicator who engages business users on their terms and technical colleagues on theirs.

• Structured and self-driven, able to extract potential decisions from incomplete information in a landscape with multiple stakeholders.

• Takes ownership beyond the immediate task and raises risks and process gaps proactively

• Fluent English, written and spoken.

Team and culture

You'll be part of a team of internal and external colleagues with a mix of technical and business backgrounds and clear line of sight to your manager. We run a flat hierarchy, where everyone is expected to speak up, challenge and contribute their ideas regardless of title or seniority. I would rather hear a half-formed idea early than a polished one too late. The expectation is that you bring your thinking, put it on the table and let's grow and learn together.

Application due

Seniority Level

Job Functions

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. 

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. 

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents,  we can achieve great things, together.