Senior Payroll Officer

Full-time | HCF House

Join our Payroll team and make every pay count

What you’ll do

• Process fortnightly and monthly payrolls accurately and within deadlines.
• Manage payroll queries and provide timely, high-quality customer service to employees.
• Prepare monthly payroll reports, reconciliations and support month-end and year-end processing.
• Manage PAYG, payroll tax and superannuation obligations.
• Process new starters, terminations, leave entitlements and superannuation choice funds.
• Interpret and apply relevant awards, EBAs and Australian payroll legislation.
• Resolve payroll issues, including overpayments and recovery processes.
• Liaise with the ATO and other relevant stakeholders when required.
• Work closely with People & Culture and HR Systems teams to maintain accurate employee information.
• Support payroll system changes, upgrades and implementations, including Preceda system administration.
• Identify opportunities to improve payroll processes, controls and ways of working.

What you’ll bring

• 3–5 years’ experience in an end-to-end payroll environment.
• Strong understanding of Australian payroll legislation, awards and EBAs.
• Excellent customer service and stakeholder engagement skills.
• Strong attention to detail and a commitment to payroll accuracy.
• Intermediate Excel skills.
• Strong problem-solving skills and a continuous improvement mindset.
• Excellent organisation and time management skills, with the ability to prioritise in a fast-paced environment.
• The ability to handle sensitive information with confidentiality, tact and diplomacy.
• Experience with Preceda or a similar payroll system is desirable.

If you’re an experienced payroll professional who takes pride in getting the detail right, solving problems and delivering a great employee experience, we’d love to hear from you.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our  Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
 

Culture & Benefits 

Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• Flexible working arrangements
• 50% subsidy on HCF hospital and/or extras cover
• Family-friendly certified employer
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – [email protected] to discuss or call 02 9290 0464.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Please be aware of recruitment scams, phishing, and impersonation attempts. HCF will never request payment or sensitive financial information at any stage of the recruitment process. If you receive suspicious communications claiming to be from HCF, please verify them through our Careers page or contact us directly.