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À propos de ce poste Senior Manager, Inspection Readiness, Quality Transformation & Performance Excellence chez Pfizer

Pfizer · Sur site · United States - New York - New York City

Use Your Power for Purpose

Every day, Pfizer’s unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the patient first. Whether you are involved in development, maintenance, compliance, or research analysis, your contribution directly impacts patients.


AI Vision Statement

We envision a future where inspection readiness is continuously monitored through AI-enabled insights, predictive risk identification, automated trend analysis, intelligent knowledge management, and digital coaching tools that proactively strengthen compliance performance.


What You Will Achieve

In this role, you will:

  • Lead ESOQ inspection readiness strategy and execution for assigned scope, ensuring proactive preparation, coordination, follow-up and sustainment.
  • Own and coordinate audit planning, self-inspection programs, readiness assessments, inspection simulations and related remediation tracking.
  • Lead Gemba and walkthrough audit programs, ensuring observations, escalations, actions and learnings are translated into sustainable improvements.
  • Develop, pilot and support AI-enabled tools or agents that strengthen audit preparation, readiness assessments, walkthrough audits and knowledge retrieval.
  • Establish and maintain ESOQ metrics, KPI reporting, dashboards, trend summaries and executive-level insights that enable performance monitoring and decision-making.
  • Coordinate and support Quality Management Review (QMR) processes, including preparation of clear summaries, performance insights, actions and follow-up.
  • Drive CAPA monitoring, remediation tracking and effectiveness verification across assigned scope, ensuring clear ownership and accountability.
  • Lead cross-network learning from inspections, audits, CAPAs, self-inspections and quality events, ensuring lessons learned are assessed for broader applicability.
  • Drive Quality Revolution initiatives that strengthen quality culture, capability building, proactive risk management and practical compliance behaviors.
  • Apply Quality Risk Management principles to identify, prioritize and mitigate inspection readiness and compliance risks.
  • Strengthen understanding of ESOQ oversight responsibilities for CMOs and suppliers within ESOQ and across the wider PGS network.
  • Partner with ESOQ, External Supply, Site Quality, CMO/Supplier Quality and enabling functions to rebuild trust, increase alignment and improve execution.
  • Develop executive-ready updates and inspection readiness summaries that clearly highlight status, risks, decisions needed and business impact.

Here Is What You Need (Minimum Requirements)

  • BA/BS with 6+ years of experience or MBA/MS with 5+ years of experience or PhD/JD with 1+ year of experience or MD/DVM with any years of relevant experience
  • Experience in quality, compliance, inspection readiness, audit readiness, operational excellence, supplier/CMO oversight or regulated business operations.
  • Strong understanding of GMP/GDP expectations, quality systems, inspection practices, audit lifecycle activities or comparable regulated environment requirements.
  • Experience developing or utilizing metrics, KPI reporting, dashboards or governance frameworks to monitor performance and drive accountability.
  • Strong program/project management capability, including planning, tracking, issue management, stakeholder coordination and follow-up.
  • Strong communication, facilitation and stakeholder engagement skills, with the ability to translate complex compliance information into practical action.
  • Ability to manage multiple projects
  • Strong analytical and problem-solving skills

Bonus Points If You Have (Preferred Requirements)

  • A Master’s degree coupled with relevant experience in the pharmaceutical industry
  • Strong conflict resolution skills
  • Experience in leading cross-functional teams
  • Ability to influence quality decision-making across all levels
  • Excellent organizational and time management skills
  • Experience supporting or leading regulatory inspections, customer audits, internal audits, RQA audits, self-inspections or front room/back room readiness activities.
  • Experience with CAPA monitoring, effectiveness verification, remediation tracking, inspection response or quality governance routines.
  • Experience in external supply, supplier quality, CMO oversight or global third-party partner networks.
  • Experience identifying or implementing AI, digital, dashboarding or analytics solutions that improve compliance visibility, decision-making or readiness.
  • Demonstrated ability to influence senior stakeholders and operate effectively with strong collaboration skills across diverse, global and matrixed organizations.
  • Experience using common AI tools, including generative technologies such as Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

  • Up to 20% travel


 
Work Location Assignment: Hybrid

Last Date To Apply: October 19, 2026

 

 

The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

 

 

 

 

 

 

This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

 

 

Relocation assistance may be available based on business needs and/or eligibility.

 

 

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

 

 

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

 

 

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

 

 

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

 

 

Quality Assurance and Control

 

 

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À propos de Pfizer

Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.

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