Join BWH Hotels – Where Passion Meets Purpose

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Job Purpose

Join our global team as a partner in Technology Management. The Senior IT Engineer – Distribution API is responsible for designing, developing, implementing, and supporting mission-critical distribution and web service solutions that enable reliable connectivity between business systems, partners, and customers. This role leverages expertise in Java, AWS, API development, cloud technologies, and database management to deliver scalable, secure, and high-performing applications that support business objectives. The position serves as a technical leader by driving system enhancements, ensuring operational excellence, mentoring team members, and collaborating with cross-functional stakeholders to deliver innovative technology solutions that improve efficiency, reliability, and customer value.

Key Responsibilities

Responsible for developing cost effective information technology solutions by analyzing, designing, programming, monitoring, and installing complex software systems and services. 

Specific duties include the following:

• Create, enhance, evaluate and maintain mission critical web services, performing the full range of more complex programming duties.
• Analyze, design, code, debug, test, document and implement programs in approved languages using proven SDLC best practices and Agile methodologies.
• Increase system efficiency and reliability by handling more complex tasks and activities encompassing diverse technologies.
• Develop and implement proactive monitoring of critical business services during design and development, as well as post implementation, to ensure high service availability.
• Deliver system enhancements by planning, recommending, and using innovative technologies to lower operating costs, deliver increased value to business clients and support business strategy.
• Meet business needs by translating user requirements into solutions.
• Maintain and enhance product documentation including keeping design documents, system configurations, and relevant Operations support documents current.
• Maintain working understanding of client business functions and monitor industry trends.
• Participate in IT projects and coordinate with other multi-disciplined IT teams to achieve business objectives; coordinate project team activities and assist in monitoring project schedules and costs; and provide work direction to or mentor less experienced team members.
• Interface with vendors to resolve issues.
• Maintain technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments.
• Will work with a variety of tools and technologies including: Java, J2EE, AWS, Github, Oracle PL/SQL Developer, Postgres SQL, MongoDB, Eclipse IDE, intelliJ, Visual Studio, Jenkins, Terraform, Find Bugs, J-unit, Maven, Payara, Soap/RESTful Web Services, StepFunctions, CDK integration and JPA, EC2, as well as Linux, Windows and UNIX platforms.
• Other tools and technologies to be used include Source Code management tools (Bitbucket, GIT, Nexus, AWS CodeBuild Pipeline), change management processes and tools (Cherwell), JIRA tools and Sonarqube.

Preferred Experience and Education

• Bachelor’s degree in computer science or related technology field plus 5 years post baccalaureate, progressive web services application development experience including:
• Requirements gathering and analysis
• System analysis and design
• Java programming
• Application migration
• Hands on work with AWS, REST, Eclipse, GIT, Maven, Payara, and SonarQube
• Postgres (comprehensive understanding of database objects)
• PCI compliance

Work Location and Schedule

• This is a hybrid position, requiring onsite presence Mondays, Wednesdays and Fridays at our Global Operations Center, with the option to work remote on Tuesdays and Thursdays.  This hybrid model fosters intentional collaboration, teamwork, connection, and productivity, while still providing flexibility and work life balance. The office address is 20400 N 29th Avenue, Phoenix, Arizona 85027.

This position is not eligible for immigration sponsorship. 

Benefits Summary for Full-Time Employees  

· Medical/Dental/Vision available day one 

· Vacation/Sick- accruals start day one 

· Paid company holidays and personal holidays to celebrate what’s important to you  

· 401K - company contribution and match (U.S.) 

· Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada) 

· Employee discounts/hotel discounts 

· Free financial and health wellness programs 

· Tuition Reimbursement 

Equal Employment Opportunity

BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company’s equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.