Job Summary

As a Senior Field Analytics Analyst, you play a pivotal role in driving commercial excellence of the field sales team by delivering actionable insights and performance reporting that support Insulet’s growth strategy. This position is responsible for the development and reporting of key performance indicators that inform data-driven decisions across a variety of field analytics focus areas. These focus areas include analyzing sales performance and market trends, generating and delivering actionable reports, addressing analytical questions for the field, and optimizing territory performance.

Through continuous improvement, strong analytical capabilities, and cross-functional collaboration, you’ll be a critical enabler of Insulet’s commercial success, identifying opportunities and recommending improvements that align with company goals.

We’re looking for:

• A data-driven analyst with a proven track record of translating commercial objectives into meaningful KPIs and performance dashboards
• A collaborative team player with strong communication skills and the ability to partner cross-functionally with commercial stakeholders
• A curious and proactive thinker who can integrate insights between commercial strategy, performance trends, and market opportunities
• A results-oriented professional who thrives in a dynamic, fast-paced environment and is comfortable handling multiple priorities

Responsibilities

Deliver Field-Focused Analytics

• Analyze sales performance and market trends across assigned territories, districts, and regions to identify growth opportunities and gaps
• Conduct ad-hoc analysis and answer data-related questions from the field, collaborating with operations and analytics teams as needed
• Design and maintain dashboards and reports that provide timely, actionable insights to field teams

Develop and Report Commercial KPIs

• Understands company strategy, market opportunities, and corporate strategic imperatives.
• Drives linkage of corporate strategy to commercial objectives through KPIs and related insights.
• Builds and maintains strong rapport with commercial business partners in sales, marketing, market access, and customer care to develop KPIs in support of their respective initiatives to ensure ongoing operational needs are met
• Serve as a business partner to commercial stakeholders to define KPIs that reflect strategic objectives and field execution
• Track, visualize, and communicate KPI performance through dashboards and executive-level presentations, using compelling, data-driven storytelling
• Ensure consistent alignment of metrics with commercial priorities and company strategy

Drive Strategic Insights and Recommendations

• Interpret field and customer data to identify high-impact opportunities and inefficiencies across geographies and segments
• Generate insights that support strategic decisions related to segmentation, targeting, coverage models, and resource allocation
• Proactively “connects the dots” across commercial teams & IT to drive alignment of strategy and tactics as well as inform prioritization decisions.
• Conduct analysis and translate insights into clear, actionable recommendations for sales, marketing, and commercial leadership

Support Continuous Improvement

• Promote data-driven decision-making through automation, self-service analytics tools, and field team training

• Drives continuous improvement, automation, and self-service of insights consumption for the commercial team with tools (e.g salesforce.com), reporting and training.
• Contribute to building scalable processes and tools (e.g., Salesforce) that empower field teams to access insights independently

• Drive standardization of KPIs and contribute to data governance
• Champion data quality, consistency, and efficiency in analytics reporting

Education and Experience

• Bachelor’s degree in finance, accounting, marketing, economics, IT, or related field

• 7+ years of experience working in commercial analytical roles of increasing responsibility, preferably in healthcare, life sciences, or commercial operations
• Experience driving commercial/sales process improvement

• Experience working with Salesforce.com and analytical tools, with advanced Excel skills (including VBA); preferred experience with Salesforce dashboards, reports, Lightning interface, workflows, validation rules, Process Builder, Visual Flow, and security configurations

Skills and Competencies

• Proficient in data storage, reporting, and analysis tools (Excel, Tableau, Salesforce) to analyze data and deliver insights that drive strategic decisions
• Strong expertise in leveraging Tableau Prep Flows, Salesforce Connectors, and Data Flows to design scalable data integration, transformation, and automation solutions that support enterprise reporting and analytics initiatives.
• Demonstrated ability to develop and communicate KPIs, insights and related recommendations
• Proven ability to provide business analysis and system development/configuration deliverables related to process improvement
• Proactive problem-solver who anticipates execution issues in the field and collaborates cross-functionally to resolve them
• Demonstrated ability to support data-driven decision-making through structured analysis and modelling
• Effective cross-functional collaborator, working closely with sales leaders, operations teams, and data strategy groups
• Flexible and capable of managing multiple priorities in a dynamic environment
• Strong communication and visualization skills to translate complex data into clear, actionable recommendations
• Able to speak and write English.

Physical Requirements

• Travel requirements: Minimal business travel as needed

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.