[What the role is]

[What you will be working on]

You will report to the Manager and work within a team of officers in the IES, under the overall supervision of the Senior Manager, and your responsibilities will include:

• Conducting end-to-end investigations into environmental public health offences, including reviewing evidence, conducting searches via RPA tools and government systems, and preparing thorough investigation reports with recommendations for appropriate enforcement action.
• Interviewing alleged offenders and relevant parties, which may include home visits and other face-to-face engagements.
• Coordinating with sanitation officers and relevant agencies to gather and verify evidence, and serving the necessary letters and notices to alleged offenders and relevant parties.
• Managing and monitoring enforcement cases using RPA tools, preparing enforcement-related correspondence, and ensuring timely follow-up on all case actions.
• Addressing feedback and queries from members of public and alleged offenders, and supporting the appeals process within established timeframes.
• Maintaining accurate case records, and liaising with the Legal Division on court matters.

[What we are looking for]

The job might be for you if you possess the following requirements and qualities:

• Meticulous and analytical, with the ability to synthesise information from multiple sources, review evidence, identify relevant facts, and produce well-documented investigation reports. Strong reasoning skills and proficiency in data analysis would be an advantage.
• Experience in investigation and enforcement work would be advantageous.
• Strong mental resilience and professionalism, with the ability to remain calm and objective when handling sensitive or difficult interactions.
• Good interpersonal and communication skills, with the ability to conduct interviews professionally and confidentially, and engage effectively with members of public, alleged offenders, and internal and external stakeholders.
• Organised and able to manage multiple cases simultaneously, with strong administrative and documentation skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint), with an interest in leveraging technology and data systems to support enforcement work.
• A team player who is independent, resourceful, and comfortable working in a fast-paced environment that balances office-based work with occasional field engagements.