Job Description :

Job Title: Senior Systems Engineer (Storage & DC)

Department: Technology - Infrastructure

Status: Permanent

Based at: Bangalore

Job Purpose: This role will be responsible for managing the Storage Infrastructure in On prem and Cloud.
This is mostly a technical role and will be expected to offer a wealth of
technical expertise across Storage Technologies and mentoring the team
members.
As part of the Storage and Datacenter Team, the candidate will also offer
Infrastructure support experience across the Enterprise, with knowledge of
other Infrastructure technologies such as Backup, VMware and AWS cloud
technologies.

Accountabilities and Responsibilities

Responsible for, but not limited to the following;
● Responsible for the design and deployment of storage solution and
infrastructure in Onprem and Cloud
● Responsible for administration and troubleshooting of storage
systems
● Provisioning and configuration of NAS and SAN storage
● Ensure data redundancy, disaster recovery, data availability and
business continuity for the storage systems.
● Performance monitoring, tuning and troubleshooting of storage
infrastructure
● Conduct root cause analysis of sporadic or critical issues that cause a
significant loss to or impact on the Firm
● Review alert volume and trending, along with various internal teams,
to develop plans to drive efficiency and mitigate repeat issues
● Responsible for upgrades, patching and maintaining security
compliance of Storage systems and related services
● Automating the day to day and recurring activities
● Should have good understanding and knowledge of VMware
● Should have a good understanding of Windows and Unix Operating
systems and should be able to perform at least basic administration.
● Good understanding on Cloud concepts and technologies (Preferably
AWS).
● Mentor the Team members and provide technical training for them
as and when required.

Required Knowledge
● Netapp (Cluster and 7 mode) – 5 Years
● Brocade
● AWS
● Working knowledge on any one of these scripting language -
(Terraform/Ansible/Shell/Python)
Additional Knowledge
● Commvault Administration
● VMware
● Windows & Linux operating systems
● Working knowledge of networking
● Service Management tools – SNOW
● Understanding of industry leading monitoring tools
● Strong understanding of enterprise architecture, system availability and
disaster recovery Person

Specification:

You are an experienced Storage engineer, preferably with exposure to a variety
of Storage Systems/solutions. You also have a broad set of IT skills gained over a minimum 8 years working in an enterprise IT organization. You are experienced in implementing; securing, supporting and upgrading enterprise infrastructure, ensuring the infrastructure, which runs corporate applications, are correctly monitored and highly available as required.
Essential skills
· Able to work in a fast paced environment.

· Able to demonstrate flexibility, adaptability, motivation, as well as excellent problem solving capability.
· Strong time and task management skills
· Ideally educated to degree level, with a strong technical and service management background.
· ITIL certification or other service management framework experience, including working with ITIL based Service processes and functions such as Change, Incident, Problem and Transition.
· Strong customer management skills, including the ability to resolve disputes to mutual satisfaction.
· Good documentation skills to present in any internal or external technical review forums
· Good communication and report writing skills

Additional
Requirements:

Ensure effective management of any outsourced services and functions through Service Level Agreements (SLAs) and contracts.

· Respond to, and satisfactorily resolve, any escalated customer
issues or concerns.
· Work with other Technology teams to identify possible service improvements and implement these through the Change Management process.
· Responsibility for working with the Service Owners on routine testing of backup, resiliency, and disaster recovery scenarios.
· Work successfully with on and off shore team members to provide the best overall working structure.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic.

Reasonable Accommodation

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