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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Director, Retail – Value & Risk Advisory

Location: London, UK
Grade: P5

About the Role

We are seeking an accomplished Senior Director to join our Retail team within Value & Risk Advisory in London. This is a pivotal client-facing role requiring deep retail sector expertise and a proven track record in business development. You will lead strategic client relationships, drive revenue growth, and position JLL as the trusted advisor to major retail occupiers, investors, and developers across the UK and EMEA.

Key Responsibilities

Client Leadership & Relationship Management

Serve as the primary relationship owner for a portfolio of strategic retail clients, acting as their trusted advisor on complex valuation, risk management, and strategic advisory matters. Develop deep understanding of client business strategies, challenges, and objectives to deliver tailored solutions that create measurable value. Maintain regular executive-level engagement with senior decision-makers, ensuring JLL remains their partner of choice for retail real estate advisory services.

Business Development & Revenue Growth

Drive new business development through proactive identification and pursuit of opportunities within existing accounts and new prospect organizations with the Sector Lead. Support the development of compelling proposals, pitch presentations, and thought leadership that demonstrate JLL's retail sector expertise and differentiated capabilities. Establish and achieve annual revenue targets aligned with UK and EMEA growth objectives, leveraging both organic growth within existing relationships and new client acquisition.

Market Intelligence & Strategic Insight

Maintain expert-level knowledge of UK and European retail real estate markets, including emerging trends in e-commerce impact, experiential retail, portfolio optimization, and sustainability considerations. Translate market intelligence into actionable insights and advisory services that help clients navigate evolving retail landscapes. Contribute to JLL's thought leadership through research publications, speaking engagements, and media commentary that enhances the firm's market position.

Team Leadership & Collaboration

Provide leadership and mentorship to junior team members, fostering professional development and building technical capabilities across the retail practice. Collaborate seamlessly with colleagues across Markets Advisory Services, Capital Markets, Property Management, and other service lines to deliver integrated solutions. Work closely with EMEA retail colleagues to share knowledge, coordinate cross-border client service, and pursue pan-European opportunities.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.