JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Summary/Objective:

The Senior Director – Special Assets will lead a dedicated Special Assets team with the ability to identify existing and emerging risks from all perspectives, including but not limited to financial, market and physical conditions, to drive risk mitigation strategy across the portfolio and the team. In this important role, the Senior Director – Special Assets will provide exceptional service to our clients, both internal and external, and proactively mitigate risks for a portfolio of multifamily and senior housing loans.

Essential Functions:

• Lead the identification, triage and tiering process of elevated-risk loans across the servicing portfolio, ensuring each loan receives a level of oversight appropriate to its risk profile
• Identify emerging risk patterns across the portfolio and calibrate the team’s risk identification accordingly to capture all emerging risk patterns
• Direct a dedicated Special Assets team, setting priorities, performance, process, and reporting standards
• Develop a training program to strengthen risk identification across all asset management teams
• Maintain ownership of the risk rating framework and the governance for transitioning loans to and from Special Assets
• Collaborate with senior leadership on loss mitigation strategy for the portfolio’s highest-risk loans, while directing the team’s execution of mitigation plans across the broader portfolio
• Deliver regular reporting and risk insights to senior leadership and asset management teams
• Represent Special Assets in communications with agency partners on watchlist and workout matters
• Benchmark and evolve Special Assets policies, tools, and processes to drive continuous improvement

Qualifications Required:

• Strong analytical and financial modeling skills
• Workout experience preferred, but not required
• Deep knowledge of real estate markets, valuation methodologies, and loan structures
• Strong working knowledge of Fannie Mae and Freddie Mac servicing guides, watchlist criteria, and reporting requirements
• Demonstrated ability to lead, coach, and develop a team of asset management professionals
• Strong time management skills and ability to operate under demanding deadlines
• Ability to multitask and manage several elevated-risk relationships simultaneously
• Ability to recognize, prioritize, and mitigate risk at both the individual loan and portfolio level
• Excellent attention to detail and communication skill
• Ability to work independently and lead effectively in a team environment
• Ability to travel as needed

Education:

Undergraduate degree in a business related field (i.e. Finance, Accounting, Real Estate, Business).

Experience:

Eight or more years of experience in multifamily and/or commercial real estate finance, asset management, loan servicing, or property management, including direct exposure to Fannie Mae and/or Freddie Mac servicing requirements.

Physical Demands:

May be required to physically inspect residences and common areas at multifamily and senior housing properties, as well as comparable properties within the market. This may require standing and walking for extended periods of time, climbing stairs, and the ability to sit, reach, and bend.

Position requires occasional travel. Travel shall include various modes of travel (including but not limited to planes, trains and automobiles) to different time zones and may require overnight lodging.

Expectation for All Employees:

All employees are expected to support the organization's mission, vision, and values by exhibiting the following behaviors: excellence, competence, collaboration, innovation, respect, personalization, commitment to our community, accountability, teamwork and ownership.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.