About Us

Imagine a world where passwords are obsolete, and you never have to recall security questions about your first pet. At PrivateID, we're making this a reality with secure, self-managed digital identities that feel almost magical: think biometric sorcery meets cryptographic brilliance. Trusted by global brands for our privacy-first solutions, we're rapidly scaling to meet the soaring demand for passwordless, zero-trust technology.

About The Role

You'll work under the Lead DevOps Engineer as a key contributor on a collaborative team, executing on infrastructure work, responding to incidents, and helping keep our multi-cloud environments reliable and secure. You're someone who takes direction well, communicates proactively, and brings enough experience to work independently on complex tasks without needing hand-holding.

This is a hands-on, execution-focused role. You'll be deep in Kubernetes, Terraform, CI/CD pipelines, and on-call rotations day to day.

What You Will Do

Infrastructure & Cloud

• Contribute to multi-cloud infrastructure across AWS (EKS, IAM, multi-account) and GCP (GKE Autopilot, IAM, multi-project) using Terraform
• Help provision and manage per-client environments — VPC, Kubernetes cluster, DNS, SSL, container registry, secrets, and GitOps integration — following established patterns and module library
• Manage bastion hosts, networking, firewalls, and VPC peering under guidance from the lead

CI/CD & GitOps

• Maintain and improve GitHub Actions pipelines for build, test, and deployment workflows
• Support ArgoCD-based GitOps deployments across multiple GKE and EKS clusters
• Help maintain reusable workflow templates used across all product repositories

Observability & Incident Response

• Monitor application and infrastructure health using New Relic dashboards and alerts
• Actively participate in the on-call rotation via PagerDuty — acknowledge alerts promptly, triage issues, escalate when needed, and follow up thoroughly
• Contribute to runbooks and post-mortems after incidents
• Proactively flag performance issues and anomalies to the team

Security & Secrets Management

• Manage and rotate secrets across all environments using Doppler — AWS IAM keys, GCP service account keys, MongoDB Atlas API keys, GitHub tokens
• Follow and uphold least-privilege IAM practices across AWS, GCP, GitHub, and Azure AD
• Assist with employee access provisioning and offboarding

Must Have

• 7+ years in a DevOps, SRE, or Platform Engineering role
• Strong Terraform skills — modules, remote state, multi-environment configurations
• Hands-on experience with AWS (EKS, IAM, EC2, S3, multi-account) and GCP (GKE, IAM, Workload Identity)
• Kubernetes — Helm, RBAC, namespaces, cluster troubleshooting
• GitHub Actions — building and maintaining CI/CD pipelines, reusable workflows
• ArgoCD or similar GitOps tooling
• Active on-call experience — you've been paged, you know how to triage fast and communicate clearly under pressure
• New Relic or equivalent (Datadog, Grafana) — dashboards, alerts, log querying
• PagerDuty — on-call rotations, escalation policies, alert routing
• Secrets management — Doppler, Vault, or AWS Secrets Manager
• Strong scripting in Bash and/or Python
• A team-first attitude — you share knowledge, ask questions early, and don't go dark

Nice to Have

• GCP Workload Identity Federation and AWS IRSA (keyless CI/CD auth)
• MongoDB Atlas administration (clusters, VPC peering, API key management)
• Azure AD / Entra ID user and access management
• Slack app integrations for deployment approvals and alerting
• Experience managing infrastructure for multiple clients or tenants from a single codebase

Benefits

• Competitive compensation and equity
• A remote-first, collaborative culture

Important:

Candidates must pass a background check as part of the hiring process due to our work in the financial sector.

Equal Employment Opportunity

PrivateID values diversity and is committed to providing an inclusive work environment where all employees can excel. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations are available upon request to ensure equitable participation in our hiring process and workplace.