[What the role is]

[What you will be working on]

• Support the business ownership and continuous enhancement of the Singapore Standards System.
• Coordinate with IT teams on system improvements, testing and issue resolution.
• Provide business support to users, including onboarding, access management and responding to enquiries.
• Support pilot projects involving SMART Standards, AI and Large Language Models.
• Engage technology vendors and solution providers to evaluate emerging digital standards solutions.
• Work with industry stakeholders to identify and develop digital use cases for standards.
• Conduct environmental scanning on international developments relating to standards digitalisation and digital standards.
• Support initiatives to enhance digital standards products, services and customer experience, including the Singapore Standards eShop.
• Assist in project management, stakeholder engagement and change management activities relating to the Division's digital transformation efforts.

[What we are looking for]

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related discipline.
• At least 3 years of relevant experience in digital transformation, enterprise systems, business analysis, product management, technology implementation or digital innovation.
• Demonstrated experience working across business and IT teams to implement or enhance digital systems.
• Experience engaging technology vendors, solution providers or system integrators.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into digital solutions.
• Good stakeholder engagement and communication skills, with the ability to work effectively across multidisciplinary teams.
• Interest in emerging technologies, including AI/LLMs, digital content platforms and knowledge management solutions.
• Experience in Agile delivery, user acceptance testing, change management or digital product implementation would be an advantage.

How We Work Together

We value individuals who demonstrate our CoRE values – collaborating effectively across teams, engaging others with respect, acting with courage to speak up and make decisions, and being enterprising in taking ownership, learning continuously, and driving outcomes in a dynamic environment.