Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.

Under the general direction of the Supervisor/Manager, The Senior Credit Analyst approves or declines credit orders in accordance with established policies, practices and procedure in a manner that will result in maximum sales, sound receivables and prompt conversion of receivables into cash with a minimum of past due accounts.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Maintains Credit and Collections policies and procedures in accordance with FMCNA Compliance programs.

• Principle responsibility is to maintain all aspects of Credit and Collections for a designated portfolio of customer accounts.

• Performs general analysis of customer's credit risk; identify accounts requiring further investigation; Prepares overview of customer's credit worthiness with recommendations to Management for review.  

• Applies the company credit policies, practice and procedures to the credit requirements of the customer accounts within specified dollar limits or normal credit lines.

• Meets or exceed monthly cash forecasts and works to reduce Days Sales Outstanding (DSO) to meet business and departmental goals.

• Identifies, analyzes and researches systemic issues that cause aged receivables and make recommendations for resolution.

• Reconciles accounts in dispute by researching account balances, correcting errors and following up with customers as needed.

• Exercises good judgment to improve sales potential of the company while minimizing bad-debt losses.

• Maintains an audit trail by gathering appropriate documentation throughout the Credit/Collections process and resolution.

• Enters account data in systems with integrity, including credit information, text details and conversation logs.

• Prepares and maintains monthly/quarterly reporting relating to Departmental goals.

• May provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.

• Builds productive working relationships with, both, internal & external partners

• Assists with various projects as assigned by direct supervisor.

• Other duties as assigned.

EXPERIENCE AND REQUIRED SKILLS:  

• Bachelor's Degree and/or relevant course work required

• 3 - 5 years related experience.

• SAP Preferred

• Strong computer skills with demonstrated proficiency in word processing, spreadsheet and email applications.

• Ability to work independently and contribute to team.

• Detail oriented with good analytical and organizational skills.

• Good time management skills with the ability to multitask concurrent priorities in an organized manner.

• Good oral and written communication skills to effectively communicate with all levels of management.